- Report: #1096523
Report - Rebuttal - Arbitrate
Complaint Review: Buyer Broker Chicagoland
Buyer Broker Chicagoland2 E. Prairie Ct. Hawthorn Woods, Illinois USA
Buyer Broker Chicagoland Rick Hauser Negative Review of Services Hawthorn Woods Illinois
*Author of original report: There you go again!
*REBUTTAL Owner of company: Uncoachable Client
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I’m a first time homebuyer and I hired Rick Hauser/Buyer Broker Chicagoland on 6/26/2013. I had to fire him a month later on 7/28/2013 for performance, professionalism, attitude and other related issues. Before I hired him, I read his reviews on this site and several others. I also carefully researched his credentials and interviewed him before I decided to retain his services. At the time he was the most qualified of the agents I interviewed and he looked good on paper. I had some doubts based some ‘questionable’ behavior in the interview, but I decide to give it a try in the hopes of finding my dream home and to avoid conflicting agent interests. This is a clear case of if it seems too good to be true, it probably is and buyer beware.
The previous customer reviews and materials he puts out there, don’t tell the whole story of Rick Hauser and his Buyer Broker Chicagoland company. Three big examples would be, he requires a non-refundable $1,000 up-front retainer (which gets credited at closing) with no refund if the relationship doesn’t work out. He actively encourages his clients to put in separate offers on two separate houses, something most other real estate professionals will actively discourage you from doing because you can end up buying two houses if they accept your offer. If you fire him/he quits, he can still collect the commission on ANY house you purchase regardless of whether or not he showed it to you for the length of the contractual agreement. This doesn’t include all of the other grief I had to deal with when I hired him; like serious errors in my offer letter(s), touring the wrong house, touring a house with a flooded basement, disrespectful emails, negative criticism of other clients and several other issues. I could easily type well over a page of my experiences with him and most of it would be unflattering, so I just highlighted some of the biggest documented issues to save time and get my point across. I have all of this in writing (emails, texts and contracts) and I would be glad to post it as documentation against my claims.
Bottom line… Don’t believe the hype. I wouldn’t recommend him to my family or friends, nor would I hire him again. Do yourself a favor, hire a Realtor that can conduct himself in a professional and ethical manner and just say “no” to Rick Hauser / Buyer Broker Chicagoland.
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This report was posted on Ripoff Report on 11/02/2013 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Buyer-Broker-Chicagoland/Hawthorn-Woods-Illinois-60047/Buyer-Broker-Chicagoland-Rick-Hauser-Negative-Review-of-Services-Hawthorn-Woods-Illinois-1096523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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