Buyyourownmodem.com OwnyourModem.comDontleaseyourmodem.com Deceptive sales practices Orem Internet

I purchased a Verizon Actiontec Router.  The title did not indicate that the item was anything but new.  Way down on the 2nd page, after listing all of the features, they indicate that the item is refurbished.  I realized this when I received the item & saw the condition.  In addition, there is a picture of the item showing antennas, however, they did not list the antennas as being supplied & did not include them with the router. They allegedly sent me a set, which I newer received.  I returned the item & they deducted a 30% restocking fee.  Their policy is to refund 100% if the item is defective, 20--30% in all other cases.  The item is defective in that it cannot provide WiFi service, without the antennas. 

They use deceptive practices & are shady in their dealings.