- Report: #1076559
Report - Rebuttal - Arbitrate
Complaint Review: Cafe D' Epoca
Cafe D' Epoca35 N. Raymond Ave. pasadena, California USA
Cafe D' Epoca Cafe D Epoca Cafedepoca Fraud, scam, credit card scam, pasadena California
*REBUTTAL Owner of company: The customer account was cancelled immediately as requested, there was never an issue.
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I joined a coffee club that I found through Facebook. After I got the coffee and found the quality to be very poor, I went back to their site www.cafedepoca.com and tried to cancel. The chat page showed an error whenever I tried to go to it. I then tried to call them at 1-888-405-1803 but the number did not work. I finally found a chat pop-up at the bottom of the website's page and spoke with a woman named Mandy. I told her I wanted to cancel and why and she stated that my account would be cancelled and that I would not be charged again. I waited for a change in my acct or a confirmation email but never got one. When I tried to go back to their website and access my account, I get an error page and now when I try the chat no one responds. Their behavior and practices are very alarming and I believe they are running a fraudulent business to get peoples credit card info.
This report was posted on Ripoff Report on 08/16/2013 07:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cafe-D-Epoca/pasadena-California-91103/Cafe-D-Epoca-Cafe-D-Epoca-Cafedepoca-Fraud-scam-credit-card-scam-pasadena-California-1076559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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