• Report: #942433

Complaint Review: calastrology California Astrology

  • Submitted: Mon, September 17, 2012
  • Updated: Thu, September 20, 2012

  • Reported By: Anonypass — United States of America
calastrology California Astrology
P.O. Box 8005 Canoga Park, CA 91309 Internet United States of America

calastrology California Astrology www.dassi-inc.com Ignoring Refund Request - No email or contact in receipt of request Internet

*Author of original report: Refunded.

*UPDATE Employee: Calastrology Honors All Refunds Within 1year

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Last week I requested a refund for my order that I had made. I have yet to receive a response from them to even acknoledge receipt of this request, either automated email or other contact.

I have my doubts as whether they will refund me at all.

My advice, avoid all companies and individuals like this.

http://www.calastrology.com       http://www.dassi-inc.com/


Calastrology have yet to issue a refund. If they do i will respond here. I asked for an email to let me know they had received my request. How can a company be so fast in taking your money but not refudning it. Where is the evidence that they have been in bsuiness since 1970. In any case this would not make them reputabl ein any way, many multi national corporations are corrupt or dubious that are far older than this, centuries old.

I would say, they are possibly a scam. If they refuse to refund me or ignore me or do refund me I will respond either way! I will NOT give you my order number in public because I want all customers treated equally. If they do not refund me by their own accord in due time, they a a fraud!

This report was posted on Ripoff Report on 09/17/2012 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/calastrology-California-Astrology/internet/calastrology-California-Astrology-wwwdassi-inccom-Ignoring-Refund-Request-No-email-or-942433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report


AUTHOR: Anonypass - (United States of America)

I am new to using this website. I am the author of the original report posted here. I would first like to apologise for the lack of proofing and any difficultly it may have caused in reading it.

I was perhaps hasty in filing the report, but I had to be sure it was not a fraud but I was not receiving a response from CalAstro. I have since been refunded in full except for shipping and I never received the item I ordered by mail either.
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#2 UPDATE Employee

Calastrology Honors All Refunds Within 1year

AUTHOR: Calastrology.com - (United States of America)

We would like to encourage you to email our customer service at orders@dassi-inc.com and request your refund. As we have no refunds pending at this time, and we don't know who you are, it's impossible to address your complaint.
We have been providing metaphysical products and services for over 40years now, and we take pride in taking good care of our customers. We are sorry you are dissatisfied, but we are sure we can work this out.
Please contact us at the above email. Thank you.
Refund dept at Calastrology.com
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