• Report: #1158810

Complaint Review: Calastrology

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  • Submitted: Tue, July 01, 2014
  • Updated: Tue, July 01, 2014

  • Reported By: Terry127 — New York New York
Calastrology
P O Box 8005 Canoga Park, California USA

Calastrology Dassi Inc. Fraudsters - did not refund me my money Canoga Park California

*Author of original report: Fight them trhough your credit card or bank

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These scum have a one year money back guarantee that says:

 

"If you are not completely satisfied with any item or service you buy from us, we will refund your money for up to one full year after purchase. Everything we sell is guaranteed. Period. There is no fine print. You can return anything, up to one full year, for any reason."

 

So, WITHIN the year I had went to their ONLINE contact form to request a refund because the spells they cast were no good. To that request they did not respond to that request, so I sent another one requesting a refund. Again, they did not respond to this as well.

So I was forced to go through my credit card company and filed a dispute for those charges. Unfortunately, when you use the inline form...the person who is contacting them gets no proof of sending such information.

Prior to this, I would use the SAME inline form to communicate with calastrology.com and I would get a response. But I believe because I was requesting a refund, they did not respond, because I believe they wanted to keep my money and NOT honor their own guarantee.

As a result, I did not get a refund and lost my money.

 

Word of ADVICE! If you ever use this company services and want a refund...SEND THEM A CERTIFIED LETTER IN WRITING that you are requesting a refund. This will be your proof.

 

Do not use the online form to contact them because their is no way you can prove it if you have a dispute.

 

So send them a physical certified letter and this will cover you so when they refuse to refund your money...you can show them your proof and win against the,

 

As for me, I will never use their services ever again.

 

 


This report was posted on Ripoff Report on 07/01/2014 12:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Calastrology/Canoga-Park-California-91309/Calastrology-Dassi-Inc-Fraudsters-did-not-refund-me-my-money-Canoga-Park-California-1158810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Fight them trhough your credit card or bank

AUTHOR: Terry127 - ()

You need proof, Send them an email and send to your selff as well and KEEP COPIES:

 

orders@dassi-inc.com

If you are within your 1 year that you ordered the spell / services they have to refund you based on their guarantee,

So you send them in email requesting an email and quaote the dates of the spells and the price for each.

If they refuse then you contact your bank or credit card and try to do this within 120 days of the purchase because this gives the credit card company the power to retrieve the funds from them.

Also, contact the attorney general of california and make a complaint against this company and also contact the Better Buraeu Business of California, you can find these online. The company information is as follows:

email: orders@dassi-inc.com

Dassi Inc./ California Astrology Association

President: Burton Usen

P.O. Box 8005
Canoga Park, CA 91309

 

Tel# 1(818) 340-9007

 

Good Luck! They also refused to refund me my money when I asked them. I got a partial of it back after fighting them tooth and nail.

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