• Report: #1117093

Complaint Review: Cali Bamboo

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  • Submitted: Mon, January 20, 2014
  • Updated: Tue, January 21, 2014

  • Reported By: What a joke — Woodland Hills CA California
Cali Bamboo
9365 Waples St. Suite D San Diego , California USA

Cali Bamboo Sold bamboo that warped after installation San Diego California

*Author of original report: Resolved

*Author of original report: Resolved

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 I purchased Cali Bamboo as it looked very good on thier web site. When it was delivered I installed it and it was warping right away. Contacted Cali Bamboo they were trying to say that no way their product was defective. After much disscussion and grief they were saying that we could refund most of my money.

  However all basmboo would have to be pulled out and shiped back within aprox 1 week or offer void. I exoplained to them that I can not take more time off work to remove their flooring, ship it back, and install another manfactures flooringas. I already took my time off to put in flooring.

I asked them to extyend that time frame as that product has a 25 year warranty so what is the problem? At present time I contacted them to get a refund. They say they are debating if they should do a refund. Until they give a refund this post will remain showing that they do not stand behind their product.

  Cali bamboo had aready admited in writing that their product was warping and defective. Also Cali bamboo says that they will not issue refund on cut pieces which pieces have to be cut to install and that sould be thier problem and not mine.

 


This report was posted on Ripoff Report on 01/20/2014 06:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cali-Bamboo-/San-Diego-California-92121/Cali-Bamboo-Sold-bamboo-that-warped-after-installation-San-Diego-California-1117093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Resolved

AUTHOR: What a joke - ()

All issues with cali bamboo have been resolved.

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#2 Author of original report

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AUTHOR: What a joke - ()

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