• Report: #1118132

Complaint Review: Call Pros Call Center

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  • Submitted: Fri, January 24, 2014
  • Updated: Fri, January 24, 2014

  • Reported By: Santaclarita411 — Valencia California
Call Pros Call Center
3505 Camino Del Rio S Ste 150 San Diego, California USA

Call Pros Call Center www.Callprosinc.com www.Ringuslive.com Jeff Monson Double billed and did not do services as promised San Diego California

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SCAM - The company did not proform at all and double billed us. They were to call 1,000 contacts for a fee of $495. I was told by the reps that it woudl take 3 days to make all the calls. They did not make any calls for 4 days. On the 5th day while trying to talk with them to see the problem I noticed that they charged my credit card a second time with no authorization.

Time line:

Day 1 - Sign up , Pay $495

Day 3 - They were supposed to have all calls done, but not one was made

Day 5 - I notice that we are double billed, and ask for one of the $495 charges to be returned. I was told it is an unusual accident and willbe fixed immediately.

Day 7 - They make under 100 calls and do not folllow up with reporting as promised.

Day 10 - I notice that 2nd charge is still not refunded and ask for complete refund and to stoip all services. They request meetinsg to "talk it over"

From here on all I get is missed meetings, excuses, no proformance, and no refunds.

Day 16 - Im writing this report, and sending to my attorney. Gave up on Call Pros Center.

 

 

 


This report was posted on Ripoff Report on 01/24/2014 10:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Call-Pros-Call-Center/San-Diego-California-92108/Call-Pros-Call-Center-wwwCallprosinccom-wwwRinguslivecom-Jeff-Monson-Double-billed-a-1118132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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