- Report: #1131897
Report - Rebuttal - Arbitrate
Complaint Review: CallFire
CallFireSanta Monica Santa Monica, California USA
CallFire Other options. Avoid their horrible service Santa Monica California
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There are several of these cloud based phone services popping up that all offer a similar range in products. Pick any other service but these guys. Not that there products are poor but their customer service is awful. I setup a cloud based calling service for a small sales staff of 10 loaded on credit only to find that after not using their service the entire amount was wiped out.
After requesting it to be reinstated they refused after not calling me back and being rude through out our conversation. I advised there were compliance issues which was the cause for the stop in use and they had since been resolved. Their reply was tough luck, that's our policy and we you should take your business elsewhere if you don't like it.
Products were ok, service is awful.
This report was posted on Ripoff Report on 03/19/2014 01:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/CallFire/Santa-Monica-California-90401/CallFire-Other-options-Avoid-their-horrible-service-Santa-Monica-California-1131897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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