• Report: #747903

Complaint Review: Cam4

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  • Submitted: Fri, July 01, 2011
  • Updated: Sat, July 02, 2011

  • Reported By: Lorraine — Houston Texas United States of America
Cam4
Toronto, Ontario United States of America

Cam4 Surecom Corporation, NV kicked off site, banned, deleted account, money owed, don't answer e-mails Toronto, Ontario

*UPDATE Employee: Money Owed Will Be Paid

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I have been using the site CAM4 for the last several months.  I have performed using their webcam platform and collected tips (tokens) for my performances.  Until recently, I had been paid. 

I was kicked off of the live stream and unable to log back into my account.  It said user name and/or password was wrong.  I tried to log into the associated accounting site www.cam4bucks.com to find that I could not log in there either - because my main account on cam4.com was not active.

I immediately contact support, who usually replies very promptly.  I did not receive a response back after e-mailing them twice through their contact form.  I still have had no reply from them in regard to this.

I was removed from their site with no explanation while I have a balance of approximately $75 owed.

This report was posted on Ripoff Report on 07/01/2011 06:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cam4/Toronto-Ontario-/Cam4-Surecom-Corporation-NV-kicked-off-site-banned-deleted-account-money-owed-dont-747903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Money Owed Will Be Paid

AUTHOR: Cam4 Support - (Canada)

This person was kicked from the Cam4 website and banned for a violation of the terms and conditions. Previously she was warned that she could not sell items using a 3rd party payment system like Paypal. She was told that is she continued that she would be banned from the website. She ignored these warnings and continued to use paypal to sell private shows and her panties. She was caught doing this and she was banned and her profile deleted. She was informed of the ban via email. (included below)

Cam4 will pay out her $75 and any other money owing to her but she will not be allowed back on the website. She will be informed of this in a separate email.

----------------------------------------------------------------------------------------------------
On Fri, Jul 1, 2011 at 10:04 AM, Cam4 Support <support@cam4.biz> wrote:

You were removed and banned for selling shows/panties via third party payment.
Cam4

----------------------------------------------------------------------------------------------------

From: XXXXXX [mailto:XXXXXX@gmail.com]
Sent: July-01-11 8:22 AM
To: Cam4 Support
Subject: Money Owed to Lorraine001

Hello,

I have been making tips on your site, CAM4, for the last several months.  I was doing my show last night, then got kicked just before logging off.  I cannot log back into my account.  I have e-mailed Support two times since last night.  Usually they are very fast to reply, so this is suspicious to me.

I have a balance of approximately $75 which I cannot access through cam4bucks.com<http://cam4bucks.com> any longer.  I feel I have been ripped off by your company. This is no way to treat the performers using your system.

My user id is/was Lorraine001 and e-mailed support from XXXXXX@gmail.com<mailto:XXXXXX@gmail.com>.

Your attention to this matter is greatly appreciated.
Sincerely,

XXXXXX
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