• Report: #1080783

Complaint Review: Camera Expo

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  • Submitted: Sat, August 31, 2013
  • Updated: Sat, August 31, 2013

  • Reported By: Marco Avila — Orlando Florida
Camera Expo
8135 Vineland Avenue, Orlando, Florida Orlando, Florida USA

Camera Expo Camera Lens for Sony rip off Orlando Florida

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My girlfriend and I traveled to Orlando in vacation (from Brazil) and were looking for her Sony Camera a case. We decided to buy at Camera Expo after passing by the store and noticing their advertising saying they are Sony Authorized Dealer.

The clerk was very attentive; after seeing cases, he also offered us professional lenses to add up to the camera a professional apparel that would help us taking pictures. Lenses are very expensive and after some conversation, he did some discount for us and we ended up purchasing the lenses and the case for USD 400.

The following day we noticed the lenses were not really appropriate for our camera because whenever we used flash, a shadow from the lenses were reflected at the pictures taken. We went back to the store and after talking a lot, we noticed they did not have proper lenses for our camera. We asked for our money back because we did not want "parallel" apparels for a professional camera. [continued below]....

..... A long discussion went through and they were covered by "no return policy" printed at the receipt and also as a practice of their store. They did not accept to give a=our money back (payment in cash). They added up saying that our issue was then with Sony, because Sony reccomends this type of lenses to customers (Vivitar).

We looked up at the internet and we saw the same lenses being sold by internet (Amazon) for USD 15. Can you believe it?

We are very unhappy with the product, with being not able to have refund - we feel like we've been robbed!

So we'd like to alert customers for this store. This store rips people off by selling products such as this lenses for huge prices and are protected by their no return policy!

Be careful with them. They have around 15 stores in Orlando. They have no name at the front of the store, just plates showing brands JVC and also the "Sony Autorized Dealer". They are not honest.

Now we expect even after all this to have some type of response about this subject.

 


This report was posted on Ripoff Report on 08/31/2013 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Camera-Expo/Orlando-Florida-32821/Camera-Expo-Camera-Lens-for-Sony-rip-off-Orlando-Florida-1080783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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