ED Magedson – Founder
Camping World of Las Vegas Nevada13175 Las Vegas Blvd. Las Vegas, Nevada USA
Camping World of Las Vegas Nevada previous Wheelers RV of Las Vegas FRAUDULANT SALE OF RV TO HONEST UNSUSPECTING BUYER Las Vegas, SALESMAN ROBEET DUSTIN Nevada
I was in Las Vegas already owned used Itassca Ellipse so went to look if they had any new ones. I specifically requested a 2014 to look at. They the salesman we spoke to said he indeed have one in stock. Mind you I specifically requested only to see a 2014 and he replied, Yes I do have one. I looked it over and was very impressed so starting talking about that specific 2014 in greater length. After much discussion I agreed to purchase it. Took quite a few weeks for financing to go through. Afterwards he said you are a real good guy.
I like to make friends out of my customers sales, stay in touch we will be friends from here on out. Sound real close and genuine so I drive off with my 2014 to Calif. to Pay my $32,000 sales tax and licensing fees. When I get there(DMV) they do the paper work ,I pay the high fees but before they finish the DMV paperwork in their computer I kindly asked them to crosschelk tyhe Vin number with the year and to their suprise she gets the superviser to make sure she read her computer right and the Vin states its a 2013 model.
So I go home do my homework, mind you I never got a brochure of the 2014 model to readabout so I go on line and pull the brochures from the 2013 and 2014 mdel I purchased. Sure enough no doubt about it its a 2013 I bought uncder the impression it was a 2014 Imwas toldit was and paid higher than retail price for it. So I calmly call my salesperson at Camping World Las Vegas, Robert Dustin I left three messages to call me before finally getting him on the phone I start by saying "Robert frind how are you?
He said OK and I said I have a problem with my new RV I just bought from YOU> Didnyt say what the probleem mwas he should have been kin, calm, happy to hear from me and willing to discuss my problem since I purchased additionally fro$5,000 a bunper to bumper exrtended warrenty so any problem I wanted to talk to him about he sh0ould felt he could confidently assist me, only having to problbly direct me to the correct phone number for the warrenty service end to fix my problem but he said without knowing what my problem even was
"Well any problem you have with your RV is your problem not our problem there is no ptoblem with your rv that needs you to call me, I am sure you have spoken to many other people about your problem before you called me to discuss it with" Now why would anyone not eorried of his actions say such a thing to a new custometr he just sold a TOP OF THE LINE rv TO AND JUST COLLECTED A LARGE COMMISSION CHECK off of me. I said are this kind of friend for life with allour other custiomers you tell mto stay in contact with? He was distant, cold, very defensiv3. That alone speaks volumes of a salesmans guilt to me.so I do more and more research to findout its definitely a 2013.
Every year the features change and all my amenities of the 2013 are in my coach but now of ther new added amenities min the 20`4 brochure. there are only 3 Itassca Ellipse models to choose from. both 2014 models have the same new items notm contained in my 2013 or 2014 according to him. NO ottomans at the leather couch in mine, no outdooor kitchen for barbecuing, no seat in the shower, no safe inside the coach and only the 2014 now have the fireplaces inder your larghe 55' screen tv in ther living room the 2013 models mdo have fireplaces. My 2007 did they brought them back by popular demand. And the exterior colrs change yearly. My color is offered in the choices for 2013 but totally different color choices for the 2014 models. This is only the beginning the dates when it was assembled are tagged on each part as it is put on to totally assemble the coach and all miune refer to 2013.
Then on my wy back to Las Vegas to show them I went through one of the hardest rainfalss, downpoor for 45minutes to where I had to pull over till it was over. That evening when I set up the coach for the night I discovered all the underneath compartments with ALL MY EXTRA SUPPLIES WAS SOOAKING WEET. hAD TO TAKE EVERYTHING OUT TO DRY AND LOSAT SOMEE ITEMS. noW THAT TELLS ME AN ACIDENT OR SOME TYPE OF PHYSICAL DAMAGE WAS done to my coach but its brand new and nothing was revealr4ed tio me. Oh waif if they drove it from thre plant in Kentucky to the dealership and something happpened to where it had to have mody work done
since the dealer still owned it it wouldnt have toi be repoirted to Car Fax they would usually tewll you at purchase for liability reasons but its only my belief I wasnt told the whole story of this coacvh because in addition sdo manby othe "brand new" parts are already rusred underneath or not working at this pointy and I am the first owner. Its only my opinion thaT IF IT COULD BE SOLD TO ME AS THE WRONG YEAR WHY TELL ME ANYTHING ELSE TRUE ABOUT THE COACH TO RUIN A BIG SALE. Being an honest consumer has its consequences. I did not speak to my saleman any more at that point but wrote a letter to their new dealership manager at that location where he did not return phone calls untill a few trys and forwardedd the letter i wrote to corporate, took no interest in me at all as a new Camping World Customer.
So beware I believe I was intentionally sold a wrong RV and now they are just denying everything, not assisting to get to the bottom of aNY QUESTIONS JUST HOPING AFTER IGNORING ME THIS WILL ALL GO AWAY. mYWARRENTY PARTS THR MONTH i PURCHASED IT 5 ITEMS i NOTICED BRKEN AND OR NOT IN rv TOOK FROM dcEC. 2013 TILL ALMOST aPRIL OF2014 TO GET IN STOCK.
This story goes further but this is the meat of it beware and do not consider Camping WOrld espically Campingh World of Las Vegas as your choice to purchase your first or next trailer, 5th wheel or new or used RV I think you will br impressed with their hospitality when being sold to then quickly see the darker side oncew they have sold tyou a product from their lot.
This report was posted on Ripoff Report on 05/05/2014 09:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Camping-World-of-Las-Vegas-Nevada/Las-Vegas-Nevada-89124/Camping-World-of-Las-Vegas-Nevada-previous-Wheelers-RV-of-Las-Vegas-FRAUDULANT-SALE-OF-R-1144312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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