• Report: #1144312

Complaint Review: Camping World of Las Vegas Nevada

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  • Submitted: Mon, May 05, 2014
  • Updated: Mon, May 05, 2014

  • Reported By: Peter Dugan — Los Angeles California
Camping World of Las Vegas Nevada
13175 Las Vegas Blvd. Las Vegas, Nevada USA

Camping World of Las Vegas Nevada previous Wheelers RV of Las Vegas FRAUDULANT SALE OF RV TO HONEST UNSUSPECTING BUYER Las Vegas, SALESMAN ROBEET DUSTIN Nevada

*Author of original report: Attorney with predelivery inmspection advice.

*Author of original report: ANSWER TO CONFUSED I WENT TO LAS VEGAS

*Author of original report: answer to first attorneys advice

*Consumer Comment: Google camping world complaints

*Consumer Comment: A little confused...

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I was in Las Vegas already owned used Itassca Ellipse so went to look if they had any new ones. I specifically requested a 2014 to look at. They the salesman we spoke to  said he indeed have one in stock. Mind you I specifically requested only to see a 2014 and he replied, Yes I do have one. I looked it over and was very impressed so starting talking about that specific 2014 in greater length. After much discussion I agreed to purchase it. Took  quite a few weeks for financing to go through. Afterwards he said you are a real good guy.

I like to make friends out of my customers sales, stay in touch we will be friends from here on out. Sound real close and genuine so I drive off with my 2014 to Calif. to Pay my $32,000 sales tax and licensing fees. When I get there(DMV) they do the paper work ,I pay the high fees but before they finish the DMV paperwork in their computer I kindly asked them to crosschelk tyhe Vin number with the year and to their suprise she gets the superviser to make sure she read her computer right and the Vin states its a 2013 model. 

So I go home do my homework, mind you I never got a brochure of the 2014 model to readabout so I go on line and pull the brochures from the 2013 and 2014 mdel I purchased. Sure enough no doubt about it its a 2013 I bought uncder the impression it was a 2014 Imwas toldit was and paid higher than retail price for it.  So I calmly call my salesperson at Camping World Las Vegas, Robert Dustin I left three messages to call me before finally getting him on the phone I start by saying "Robert frind how are you?

He said OK and I said I have a problem with my new RV I just bought from YOU> Didnyt say what the probleem mwas he should have been kin, calm, happy to hear from me and willing to discuss my problem since I purchased additionally fro$5,000 a bunper to bumper exrtended warrenty so any problem I wanted to talk to him about he sh0ould felt he could confidently assist me, only having to problbly direct me to the correct phone number for the warrenty service end to fix my problem but he said without knowing what my problem even was

"Well any problem you have with your RV is your problem not our problem there is no ptoblem with your rv that needs you to call me, I am sure you have spoken to many other people about your problem before you called me to discuss it with" Now why would anyone not eorried of his actions say such a thing to a new custometr he just sold a TOP OF THE LINE rv TO AND JUST COLLECTED A LARGE COMMISSION CHECK  off of me. I said are this kind of friend for life with allour other custiomers you tell mto stay in contact with? He was distant, cold, very defensiv3. That alone speaks volumes of a salesmans guilt to me.so I do more and more research to findout its definitely a 2013.

Every year the features change and all my amenities of the 2013 are in my coach but now of ther new added amenities min the 20`4 brochure. there are only 3 Itassca Ellipse models to choose from. both 2014 models have the same new items notm contained in my 2013 or 2014 according to him. NO ottomans at the leather couch in mine, no outdooor kitchen for barbecuing, no seat in the shower, no safe inside the coach and only the 2014 now have the fireplaces inder your larghe 55' screen tv in ther living room the 2013 models mdo have fireplaces. My 2007 did they brought them back by popular demand. And the exterior colrs change yearly. My color is offered in the choices for 2013 but totally different color choices for the 2014 models. This is only the beginning the dates when it was assembled are tagged on each part as it is put on to totally assemble the coach and all miune refer to 2013.

Then on my wy back to Las Vegas to show them I went through one of the hardest rainfalss, downpoor for 45minutes to where I had to pull over till it was over. That evening when I set up the coach for the night I discovered all the underneath compartments with ALL MY EXTRA SUPPLIES WAS SOOAKING WEET. hAD TO TAKE EVERYTHING OUT TO DRY AND LOSAT SOMEE ITEMS. noW THAT TELLS ME AN ACIDENT OR SOME TYPE OF PHYSICAL DAMAGE WAS done to my coach but its brand new and nothing was revealr4ed tio me. Oh waif if they drove it from thre plant in Kentucky to the dealership and something happpened to where it had to have mody work done

since the dealer still owned it it wouldnt have toi be repoirted to Car Fax they would usually tewll you at purchase for liability reasons but its only my belief I wasnt told the whole story of this coacvh because in addition sdo manby othe "brand new" parts are already rusred underneath or not working at this pointy and I am the first owner. Its only my opinion thaT IF IT COULD BE SOLD TO ME AS THE WRONG YEAR WHY TELL ME ANYTHING ELSE TRUE ABOUT THE COACH TO RUIN A BIG SALE. Being an honest consumer has its consequences. I did not speak to my saleman any more at that point but wrote a letter to their new dealership manager at that location where he did not return phone calls untill a few trys and forwardedd the letter i wrote to corporate, took no interest in me at all as a new Camping World Customer.

So beware I believe I was intentionally sold a wrong RV and now they are just denying everything, not assisting to get to the bottom of aNY QUESTIONS JUST HOPING AFTER IGNORING ME THIS WILL ALL GO AWAY. mYWARRENTY PARTS THR MONTH i PURCHASED IT 5 ITEMS i NOTICED BRKEN AND OR NOT IN rv TOOK FROM dcEC. 2013 TILL ALMOST aPRIL OF2014 TO GET IN STOCK.

This story goes further but this is the meat of it beware and do not consider Camping WOrld espically Campingh World of Las Vegas as your choice to purchase your first or next trailer, 5th wheel or new or used RV I think you will br impressed with their hospitality when being sold to then quickly see the darker side oncew they have sold tyou a product  from their lot.


This report was posted on Ripoff Report on 05/05/2014 09:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Camping-World-of-Las-Vegas-Nevada/Las-Vegas-Nevada-89124/Camping-World-of-Las-Vegas-Nevada-previous-Wheelers-RV-of-Las-Vegas-FRAUDULANT-SALE-OF-R-1144312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Attorney with predelivery inmspection advice.

AUTHOR: Honest Little Buyer - ()

I purchased a 300,000 rv not a 32,000 rv as you mentioned.

i kept everything i sgned. every paper states i purchased a 2014.

but when i went to dmv the vin number is a 2013 model.

So I will ask my attorney if he can get a copy of the predelivery imnspection if they did one.

Also many items underneath the caoch and within it a broken, rusted, bent. I believe when it was driven from back easrt to its camping world destination it was in some kind of accident but how do I find out exactly. Winnebego will not give me a listf parts orderd on this rv since the dealership took possession and if they fix it at camping world before they sell it it doent have to be reported to car fax so how do I find out if it was in some type of accident and put back together its obvious all around that it ewwas reqworked on. thanks fo your advice.

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#2 Author of original report

ANSWER TO CONFUSED I WENT TO LAS VEGAS

AUTHOR: Honest Little Buyer - ()

HI,

WHY i WENT TO LAS VEGAS ISNT THE POINT. IF YOU MUST KNOW TO VISIT A RELATIVE WHO HAD A CONFERANCE THERE. ONCE A YEAR, SHE LIVES IN FLORIDA AND THIS IS THE CLOSEST SHE GETS TO CALIF. WHERE I LIVE SO I GO SEE HER. SHE WORKS TILL AFTERNOONS SO ON MY OWN WENT TO SEE THE NEW MODELS.

THE THINGS I FOUND WRONG COULD ONLY BE FOUND ONCE I TOOK OWNERSHIP . LIKE IT LEAKING WHEN RAINING, THE SLIDOUTS HAVING AIR GAPS IN THE SEEMS. THEN THROUGH A RAIN STOEM FOUND OUT ALL THE UNDNEATH COMPARTMENTS WERE SOAKINKING WET SO TOOK EVERTYTHING OUR CLIMBED WAY UNDERNEATH TO SEE WRONG  PARTS BENT BEAMS AND DOOR REDRILLED ON TO THE COACH OFF THEIR ORIGINAL HOLE SPOTS. THE DEALER DID NOT HAVE BROCHURES EWHEN I ASKED AND YES MAYBE I COULD HAVE GONE ON LINE BUT THE SALESMAN I HAD NO REASON TO DISBELIEVE HE WAS A KIND WARM FELLA   BEKNOWNST TO ME A DARK SIDE EXISTED TO SAY WHATEVER SOUNDED GOD IN MY OOPINION TO GET THE SALE THROUGH. yES MAYBE ALITTLE STUPID BUT IT DOENT JUSTIFY A FRAUDULANT SALE TO AN INNOCENT CUSTOMER THEY ARE A NATIONAL COMPANY WITH A BIG REPUUTATION. iTS MY IOPINION I WAS TAKEN AS i CONTINUE TO DO MY RSEARCH ANFD MY ATTORNEY LOOKS INTO THROU DISCOVERY i WILL FIND OUT I SUSPECT THIS HAS HAPPENED TO OTHERSD, BUT AGAIN OMLY MY OPINION JUDT BEWARE OF CAMPING WORLD SO YOU DO YOUR HOMEWOEK SO YOU WONT BE IN MY SITUATION.

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#3 Author of original report

answer to first attorneys advice

AUTHOR: Honest Little Buyer - ()

HI,

THANKS FOR ALL THE INFO. I DID NOT BUY A TRAILER BUT A 300,000+ RV. THE $32,000 WAS JUST THE TAX AND LICENSE EXPENSE. I HAVE AN ATTORNEY NOW BUT YOU MAE SOUND ADVICE IF MY ATTORNEY PROVES NOT TO BE AFFECTIVE  I WILL KEEP YOU IN MIND THANK YOU.

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#4 Consumer Comment

Google camping world complaints

AUTHOR: Auto dealer fraud Investigator - ()

Peter You had the money to spend $32,000 on the camper. Now my question is are you willing to invest in an attorney regarding this particular purchase ? I am not sure if you financed it or you wrote a check to purchase this coach. I am personally an RV industry expert witness And from what I see I feel you have misrepresentation as far as the sale of this coach. If I were in your boots I would be willing to invest in a law firm that handles misrepresentation In business transactions.

I am personally on the case Bentylol firm has hired me to help them when a case against an RV dealership back east and I've already found fraud misrepresentation and wire fraud. I've also noticed fraudulent documents that of been fabricated as evidence with Ford signatures.

I personally would like to know if you paid cash for this or if you financed the coach it is very important to know that. Let me explain something.

Many auto dealers and RV dealers when they sell a vehicle and they have questions as to whether a bank will finance the customer Sometimes they will send fraudulent documents to the lenders behind the customers back to get the financing in other words they will Lie to lenders if a customer has good credit but shaky income.

And when an attorney hires me to help them win the lawsuit and I tell them where to go to look for the real fraud and misrepresentation and forge signatures I find fraudulent loan documents all the time. I'm willing to bet that if you go to your state and get a copy of the registration if you have not gotten it yet it will reveal the true date of manufacture.

What did it say on the purchase contract ? 

Questions for you.

Number one do you have all the documents they gave you when you bought the coach ?

Do you have copies of all the documents that you sign when you bought the coach ?

Do you have a copy of the predelivery inspection ?

Does the predelivery inspection have evidence that the LP gas system has been checked for leaks yes or no ?

The reason I ask about the LP gas system If you have 1 gallon one liquid gallon of propane in a container And it is leaked into the atmosphere Because of a leaky system That one liquid gallon expands to 270 gallons of explosive vapor. So if you have a 20 gallon tank on your RV coach And it has a leak Look at these numbers 20 X 270 = 5400 Gallons of explosive vapor.

Most people tend to forget the expansion rate or they have never been told do you have any documents to show that the LP gas system has been properly checked and what's the inches of water column on the output of the regulator ?

Mini RV dealerships across the country fail to do a proper RV PDI, ( Predelivery inspection ) Before they put the coach on the lot for sale. Sometimes depending on the profit that they make when they sell the coach is to what kind of predelivery inspection they are going to perform on the coach based upon the number of dollars that they made of sale. 

A few years ago I went up against one of the largest RV dealerships in the country and when their law firm took my deposition to find out whether I was an idiot or whether I was smart and they had a reason to fear me in court I had discovered that that RV dealership new that they were submitting fraudulent documents to court as evidence They also understood that I found out that they had submitted documents with signatures on them to the court as evidence trying to defend themselves.

After they paid me for my deposition they decided they didn't want me to speak in front of a jury because I would spank them. 

If you're willing to invest $32,000 for a crappy trailer that obviously has not had a Complete predelivery inspection from what you've told me in this report I would hope that you would be willing to invest in a law firm to come to your defense and get your money back. 

Sit back speak to your wife and re-think you're thinking. From what you told me that I understand I do not have all of the documents to look at your situation I believe you have a case. The main question is, you willing to spend money and hire an attorney ? 

Post more information did you finance it yes or no did you pay cash for it yes or no did you write a check for it yes or no ?

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#5 Consumer Comment

A little confused...

AUTHOR: Robert - ()

 First of all people don't just head from CA to Vegas and then on a whim decide "Heck..let's buy an RV".  So how did you end up there?  Then if it took weeks to get the financing in place, why since you seem to be so Internet Savy and so aware of how to tell the differences between Model Years.  Why did you wait until you got to the DMV in Califorinia?  How come you didn't do any checking BEFORE you actually finalized the Sale? 

As for this damage.  You did test drive it right?  You did check every part of the vehicle to make sure it was in working order, including the parts you say are damaged?  Oh you say that you did and didn't notice anything or perhaps you didn't because you thought you shouldn't have to because it was "new".  So what proof do you have that they dealer knew about this damage?

Oh and no I am not now or have I ever been an employee of this company. 

 

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