Complaint Review: Capital Hotel and manager Svyatetskiy Bogdan - Skt. Petersburg Internet
- Capital Hotel and manager Svyatetskiy Bogdan Moskovsky Prospekt 8 Internet United States of America
- Phone:
- Web: http://www.booking.com/hotel/ru/kap...
- Category: Hotel
Capital Hotel and manager Svyatetskiy Bogdan and Booking.com Russia Fraud at Capital Hotel, which is no hotel, Skt. Petersburg Internet
*Consumer Comment: POOTEN ON A RITZ SONG...
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When you look for hotel in Skt. Petersburg, you probably sit by a computer. Dont do that. I did that being in the city, I even did that together with a Russian doctor. We found this "hotel"
http://www.booking.com/hotel/ru/kapital-otel.da.html?aid=312738;label=Booking-dk-t8KIM9r6CuUVP7UfG4SJlgS2005377459;sid=fdaa1bdc9f3e2781790ccb784779d26f;origin=disamb;srhash=1503462869;srpos=1
which is not hotel.
I went there, I needed somewhere to sleep, so I said okay I take the room for three days and I paid 6.000 rubles. Then the doctor came and checked the room. It turened out it was not cleaned, and the toilet was brooken, so we decided not to sleep there.
We imidiately complained to the concierge. You may no that in Russia nobody makes a decision, so we just left her with the keys and sleept at the doctors place. The next day we made a written complaint in Russian to the manager.
He said that we could pick up the money, minus the toilet that we somehow had brooken..
Tuesday there were no money.
I never received any money at all.
Booking.com Russia told me they would look into the matter. They never did. Therefore this complaint is also about booking.com Russia.
If you buy hotel in Russia go by foot to see if the hotel really exists.
This report was posted on Ripoff Report on 11/04/2011 11:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-hotel-and-manager-svyatetskiy-bogdan/internet/capital-hotel-and-manager-svyatetskiy-bogdan-and-bookingcom-russia-fraud-at-capital-hotel-795137. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
POOTEN ON A RITZ SONG...
AUTHOR: Karl - (USA)
SUBMITTED: Thursday, December 15, 2011
was submitted at this site on December 15, 2011.
Just type in 586186 at this site to see if it is available in the consumer comments section at Ripoff Report #586186.
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