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Report: #1301973

Complaint Review: Capital Merchant Solutions - Bloomington Illinois

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  • Reported By: Ike — Irvine California USA
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  • Capital Merchant Solutions **** **** ** Bloomington, Illinois USA

Capital Merchant Solutions CMS FRAUD, LIES, AND, POOR SERVICE Bloomington Illinois

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In October of 2013, I started a business and obtained a merchant account services through the ISO Capital Merchant Solutions in Illinois, with Moneris Solutions Inc as the bank. I was never told that I was signing a three-year agreement with Moneris by my ISO. Moneris specific terms (contract length) were not included in any of the paperwork I signed but rather in a "click-wrap-agreement" (a link attached with additional terms). It is against both the UCC and US law to include specific terms and conditions in a "click-wrap-agreement" such as contract length or price as clearly such agreements can be changed irrespective of my signature on the four corners of an executed contract. When I terminated services with both, I have contacted both the ISO (Capital Merchant Solutions) and the bank (Moneris) who attached an early termination penalty not stipulated in the contract I signed. Both parties have referred to each other in a round-robin sort of way that leaves me without any resolution and leaves them inexplicably committing fraud. It is important to note that in two-and-a-half years of service I never had a single chargeback Furthermore, I have their VP of Business Development Jeremiah Davis on recording yelling at me for not bringing him more business as a grounds for him to not want to look into my claim. This is a bad group--run!

This report was posted on Ripoff Report on 04/26/2016 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-merchant-solutions/bloomington-illinois-61704/capital-merchant-solutions-cms-fraud-lies-and-poor-service-bloomington-illinois-1301973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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