- Report: #1092169
Report - Rebuttal - Arbitrate
Complaint Review: Capital One Auto Finance
Capital One Auto Finance auto repod in 2008 but they claim I made a payment in 10/09 www.capitalone.com Internet
*Consumer Comment: You seem to be a bit confused...
*Author of original report: ?
*Consumer Comment: Wrong!
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I had an auto loan through Capital One Auto, and in March of 2008 the car was repossessed. In October of 2009 I started receiving calls from Portfolio Recovery trying to get me to arrange payment of my balance after the car was sold. Eventually I stopped working with them because there simply was no way I was ever going to be able to come up with the money to repay the balance.
Less than a year later I was attempting to purchase something and my credit report was run. I was told I was turned down for credit because I had a repo within the last year. It turns out that during the time I was working with Portfolio Capital One reported that I had made a payment on the car in October of 2009. I wrote two letters to Capital One asking them to please fix the problem and show that I did not make the payment as they said I did. I sent these registered with delivery confirmation. I did not get a response from them.
Eventually I forgot about the incident and didn't give it much more thought. Time went on and after anothet year it was no longer causing me problems getting credit.
Fast forward four years. Today I received a call from Portfolio requesting payment on the balance on the car. I told them the SOL ran out a year ago, and she said that because I made a payment in 2009 the SOL had actually not run out.
So, what do I have to do to get Capital One to fix this problem? And is this Capital One's mess up, or Portfolio's? My credit has gone down the tubes since I became disabled, which is why I had to let the car go back in the first place, but I have recently managed to make arrangements with all my creditors and all the nasty phone calls have stopped, a nd I don't want these people starting to call me.
This report was posted on Ripoff Report on 10/15/2013 03:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-One-Auto-Finance/-internet/Capital-One-Auto-Finance-auto-repod-in-2008-but-they-claim-I-made-a-payment-in-1009-www-1092169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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