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Report: #100257

Complaint Review: Capital Vacations - Travel Agent Network, Stay In Touch L - St. Petersburg Florida

  • Submitted:
  • Updated:
  • Reported By: Austin Texas
  • Author Not Confirmed What's this?
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  • Capital Vacations - Travel Agent Network, Stay In Touch L 696 First Ave N., Ste 200 St. Petersburg, Florida U.S.A.

Capital Vacations, Travel Agent Network, Stay In Touch L ripoff, does not provide information, does not stop deducting from your account St. Petersburg Florida

*Author of original report: Versitalk is Stay in Touch L

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I was called by this company. After due deliberation, I provided my checking account number. The girl was very nice. Supposedly I was going to get all the information in a blue envelope with the numbers to call and cancel before deduction from my account. Received the blue envelope, only info was regarding cruises. Called the 888# to decline. I was told that I was taken off the billing, but that one service had been billed to me already.

They billed me for $149 which put me into overdraft. I was advised that the only way to reverse it was to send a letter with my name, address and amount to be re-imbursed, which I did. I also demanded the NSF fees to be covered as well. I gave them 7 days to replenish my account. Right at the 7th day, my account received the $149 but no NSF fees re-imbursement. Also, they had billed my account another $49.95 labeled Stay In Touch L. I have tried to contact all their 800#s and get busy signals.

Here are all the 800 numbers that I know: 1-888-824-7675, 1-877-242-0778, 1-888-320-6847. Two have voice messages, but when I try to get to a customer service rep, they suddenly give me a fast busy signal. Live and Learn.

Cheri
Austin, Texas
U.S.A.

This report was posted on Ripoff Report on 07/23/2004 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-vacations-travel-agent-network-stay-in-touch-l/st-petersburg-florida-33701/capital-vacations-travel-agent-network-stay-in-touch-l-ripoff-does-not-provide-informat-100257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Versitalk is Stay in Touch L

AUTHOR: Cheri - (U.S.A.)

POSTED: Friday, July 23, 2004

Finally got through to someone. She attempted to be slightly helpful. I told her that her company owed me over $100, she said that that wasn't Capital Vacations, but Versitalk and Travel Agent Network - two totally different companies. LOL.

She gave me an 800# for Versitalk (888-711-6689), lo and behold, the voice message is the same voice on ALL the voice messages for ALL those companies. I will grant that she behaved somewhat professionally, although I cannot say the same for the company she works for.

I just wanted to provide everyone the phone numbers that I have documented. That way we can all call and harass and make their lives harder. Karma is hell.

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