- Report: #1139869
Report - Rebuttal - Arbitrate
Complaint Review: car camera direct
car camera direct8345 NW 66th St.Suite #3030 Miami, Florida USA
car camera direct (Evolution World Wide) 8345 NW 66th St.Suite #3030 Miami, FL 33166USA car camera direct (Evolution World Wide) scam Miami Florida
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i ordered camear from carcameradirect.com on Dec 31, 2013 and received it on Jan 13th, 2014. to my surprise, package showed it was delivered from China. i would never placed order if i knew company is based in China. on their website, the address is listed as
Evolution World Wide
8345 NW 66th St.
Suite #3030 Miami, FL 33166
Instead of high quality product as it was advertised I received just a cheap Chinese junk! so i contacted customer server right the way to return. they sent me email instructions to return to Hong Kong! what a mess!! without having any options, i sent it back via USPS and costed me $20. i still not receive my refund 4 months later. i called customer service and the lady said my order status showed refund is already processed. But, i told her i didnt get credit back to my credit card. she said she cant do anything and i have to get in touch with billing department through ticket system on their website. i submitted tickets so many times to their phony ticket system and never got response. i called customer service again and asked if there is phone number for billing department. she said billing department is not reachable by phone. i told her if i cant directly contact billing department, as a customer service, she should be helping to track the ticket. she said she cant help and hang up. This is my first devastating buying online experience. lesson learned and regret a lot that i didnt do research about this company before placing order. i now see lots of complaints about this company and BBB Business Review gave them "F" rating. i feel powerless. i wish my money goes to donation instead of being cheated by this company.
Order ID 175241
Order Product Order Quantity Current Status Mail Tacking Number
Car Camera (Night Vision + HD + MD) 1 SENT
|Car Camera (Night Vision + HD + MD)||$69.00 USD||1||$69.00 USD|
|1 Year Warranty||$0.00 USD||1||$0.00 USD|
|Shipping and handling:||$6.95 USD|
This report was posted on Ripoff Report on 04/18/2014 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/car-camera-direct/Miami-Florida-33166/car-camera-direct-Evolution-World-Wide-8345-NW-66th-StSuite-3030-Miami-FL-33166USA-1139869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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