- Report: #1115161
Report - Rebuttal - Arbitrate
Complaint Review: Car Camera Direct
Car Camera Direct8345 NW 66th St. Suite #3030 Miami, Florida USA
Car Camera Direct Evolution Worldwide Limited Car Camera Direct is not a Legimate Business Miami Florida
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My story is just like the others. The camera came with a dead battery, I was stonewalled when I immediately asked for a fresh battery. Since then, I've discovered this is one of the dreaded "fake" models much-discussed in tech forums, and the date/time stamp is inoperative. Now, my queries get the response printed below. Note that shipping the unit to the address in Hong Kong (it might be fake, for all I know) costs the consumer $46 from this part of the country. I have notified the Florida Attorney General to investigate this company. Please note that it appears this vendor is aggressively posting positive feedback about himself online, written from a variety of addresses but always with the same English flaws and style. ============================ [ **DO NOT** reply to this e-mail, it will *NOT* be read. ]
A customer support staff member has replied to your support request, #387986 with the following response: Dear Norris Shane, We are sorry that you've had problem with your product. If your product is within its warranty period, please send it back to us for a free replacement. Please send to: Evolution World Wide Limited ATTN: Product Replacement Room B, Unit 2202 Wing Tuck Commercial Center 177-183 Wing Lok Stt. Hong Kong ** in your return, please state "Free Replacement" on the box / sheet of paper inside. ** Please only return the faulty product, DO NOT RETURN EVERYTHING. US Customers: We suggest that you use USPS International First Class Mail to return for most value for money shipping cost. We hope this response has sufficiently answered your questions. If not, to respond to the ticket, please login to the support ticket system.
This report was posted on Ripoff Report on 01/13/2014 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Car-Camera-Direct/Miami-Florida-33166/Car-Camera-Direct-Evolution-Worldwide-Limited-Car-Camera-Direct-is-not-a-Legimate-Busines-1115161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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