• Report: #800790

Complaint Review: carchex

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, November 22, 2011
  • Updated: Wed, November 30, 2011

  • Reported By: scammed by carchex and enterprise f — queens New York United States of America
carchex
Internet United States of America

carchex enterprise financial group CAR WARRANTY SCAM..SOLD ME A $4000 POLICY AND RIPPED ME OFF Internet, Internet

*Author of original report: **RETRACTION**...CARCHEX CAME THRU!!

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Ripped off by carchex...i drive a 2004 bmw 745li...my car is always impeccably maintained and serviced..it is very important to me, furthermore it is still financed so of course i take great care of it as i am still making a $711 payment every month on it...Long storty short, the dealer warranty expired so i needed a reliable warranty for it.  I thought i did the proper research and went with carchex as they seemed very legit..

well 5000 miles later car has a mechanical breakdown..so i call them up..they tell me i could take it to bmw..i say great..i take it there...bmw says its a tranny leak..i tell them this..they say we need a tranny teardown before we can autorize a repair..bmw wants thousands..i tell them this..they say we have to have the teardown to see the cause of failure..so i decide to take it to AAMCO as they do transmissions...aamco tears down the transmission. [continued below]....
......they never go look at the car even..2 weeks go by im flipping out..finally i get the adjuster on the phone, he is some scammer from texas...

meanwhile i live in nyc and the car is here in nyc...he tells me can i fax him the bmw report, i say sure..next day claim is denied!!..im like WTF??..i call them mad as hell they tell me yes we determined it was a long term tranny leak..im like are you insane?..i got the message and i immediately parked the car and then took it to bmw a couple of days later..the bmw dealership is literally 2 miles from my house!!...and they say this without even coming to look at the car as they initially told me they had to.. they have screwed me for thousands and i dont know what to do!!...THEY ARE SCAMMERS PLEASE STAY AWAY!!..PLEAE HELP!!

This report was posted on Ripoff Report on 11/22/2011 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/carchex/internet/carchex-enterprise-financial-group-CAR-WARRANTY-SCAMSOLD-ME-A-4000-POLICY-AND-RIPPED-ME-800790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on carchex

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

**RETRACTION**...CARCHEX CAME THRU!!

AUTHOR: scammed by carchex and enterprise f - (United States of America)

I am so pleased to be writing this retraction...CARCHEX negotiated with enterprise financial on my behalf and they have agreed to cover the repairs..I'm not going to say it was the least stressfull  thing i have ever done but the bottom line is CARCHEX is a standup company...I was dealing with a manger at CARCHEX by the name of BRIAN DELMAN and i must say he was totally professional and resolved the situation for me.  When i was trying to deal directly with enterprise financial group the situation was a disaster.  CARCHEX is in the business of being the broker of warranties and not the actual warranty holder, this i did not know initally..However when i reached out to them they went above and beyond the call of duty to help me get the situation resolved.  I urge anyone that has a warranty sold to them by CARCHEX and they find themselves in a situation where the warranty company is not cooperating, that they contact CARCHEX directly and see if they can work out a solution...GREAT JOB CARCHEX!!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory