- Report: #679954
Report - Rebuttal - Arbitrate
Complaint Review: Card Member Services
Card Member Services10220 US Highway 19, Ste 420 Port Richey, Florida United States of America
Card Member Services First Financial Wellness Card Member Services has been calling me for months with harassing telemarketing calls and hangs up when I ask them to stop calling Port Richey, Florida
*Consumer Comment: So very tired of these people
*Consumer Comment: two different Card Member Services
*Consumer Comment: first financial is located in atlanta georgia
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Card Member Services have been pestering me constantly. I finally know who they are and am reporting them. Their callers hang up on me when I ask who they are or get nasty when I tell them to remove my phone number. A computer dials my phone and gives a speech about my credit cards. Press 9 to talk to a representative. Today I pressed 9 and told the rep what she wanted to hear and listened to her speech. I told her I was interested and asked for the name of the company and contact information to verify they were legit before giving out my information.
Card Member Services represents First Financial Services. Their phone number is 866-682-0803. Website address is www.firstfinancialwellness.com . I called them directly and spoke to Customer Service Assistant Supervisor Matthew. I told him that I have been receiving calls from them constantly. When I ask who they are, the caller hangs up. When I ask to be taken off their call list, the caller gets nasty and hangs up. He asked me who was calling. I told him Card Member Services. His initial response was, thats not us. I said, yes it is. Today I spoke with a rep and expressed interest. When she asked for my info, I told her I had to check the company first. She gave your company name, phone number, etc. Matthew then confirmed it was his company and hed remove my name from the call list.
I have tried several times to find out who Card Member Services was with no luck. There are complaints all over the internet about this company. This company was offering debt renegotiation services. To qualify, you must have $5000 or more in credit card debt, have cards with double digit interest rates and at least one card in good standing. The last requirement scares me as I have no idea why that would be needed unless they were stealing money.
This report was posted on Ripoff Report on 01/07/2011 11:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Card-Member-Services/Port-Richey-Florida-34668/Card-Member-Services-First-Financial-Wellness-Card-Member-Services-has-been-calling-me-for-679954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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