- Report: #1085221
Report - Rebuttal - Arbitrate
Complaint Review: Card Yard
Card YardMesquite, Texas USA
Card Yard Will not return money to my card
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I went e-cig web site. I signed up for a trial membership. When I got the email confirmation, there were conditions that were un acceptable to me. Like automatic mailing of supplies. Then it said that If I cancelled in the first 15 days I would have to pay the entire cost of what they call the starter kit. So I called them to cancel. They did not charge my card after all. But I got a call from some sourse that started making me attractive offers also with a $4.95 inicial charge. One that I accepted was one Card Yard. They sell gift card at a discount. I was told that I would get a $100 gas card.
So I agreeded. Then I changed my mind and called to cancel. The cancel was accepted and I was told that the $4.95 inicial fee would be returned into my credit card account in 24 to 48 hours. That did not happen. So, I called again to request my refund. They said that they could not do it period. They said that they go over the recordings and if I did not accept the offer which is done through a third party that they would refund the funds. Then they offered to extend my trial membership for a full month. I said forget it and hung up. I didn't want to be sucked in again. They also have a policy of automatic renewell which is another trick.
Watchout for these guys and also watchout for the e-cig starter kits.
This report was posted on Ripoff Report on 09/17/2013 11:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Card-Yard/Mesquite-Texas-75150/Card-Yard-Will-not-return-money-to-my-card-1085221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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