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  • Report: #1099570

Complaint Review: CardSnagger.com

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  • Submitted: Fri, November 15, 2013
  • Updated: Fri, November 15, 2013

  • Reported By: Julio — Cape Coral Florida
CardSnagger.com
960 Route 6 # 218 Mahopac, New York USA

CardSnagger.com Gift Cards Scammers Mahopac New York

*Author of original report: Card Snagger BIG SCAMMERS

*REBUTTAL Owner of company: FAKE NAME USED BY COMPLAINANT

*REBUTTAL Owner of company: The rest of the story about Mr. Molina's cards

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Beware  Attention.... Beware ....Attention !!!!!!

Attention business owners and people in general . Do not sell your gift cards to Cardsnagger.com ....

CARDSNAGGER.COM ..... are SCAMMERS

My name is Julio Guerra . I'm the President and owner of M & E Gold Plus, LLC and had that bad experience with Cardsnagger.com

They are scammers .... they accept your gift cards in first  place as a done transaction but all is a fraud. They  promise to send money via PayPal but it never happens. Then, when you ship the cards appear as Declined Transaction in their webpage .If you try to  communicate they say that your cards are under investigation for fraud and if you want to recover back  you have to wait for their legal department  to end the research. Then threaten you  by saying they contacted the police in your County and the shop who sold the gift cards and the cards are stolen . They have not JURISDICTION to do that.

They don’t have a  phone number . Everything is by email . I started an investigation with my lawyers  Glantz & Glantz  P.A and then cardsnagger.com called me with  a very bad english  accent as Middle Eastern and saying bad words and threats. Then I received an email from their legal department very unprofessional. I have proof of every email and all process since all started.

My business buy  gift cards under the authorization of the Lee County Sheriff Department Licensed Second Hand Dealer. All cards are checked before we buy those. Then , after a 15 days holding period we resell the gift cards. Cardsnagger.com pretended to intimidate me by saying that they were stolen to keep for them. The only company that I can recommend is cardpool.com

 They made me send a paid post office label value $46 because they have $3751.00 USD in gift cards from my company on their side and up to today November 15th we haven't recieve anything. We have to stop this people as soon as possible.

CARDSNAGGER.COM  THEY ARE SCAMMERS …..


This report was posted on Ripoff Report on 11/15/2013 11:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/CardSnaggercom/-Mahopac-New-York-10541/CardSnaggercom-Gift-Cards-Scammers-Mahopac-New-York-1099570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 Author of original report

Card Snagger BIG SCAMMERS

AUTHOR: Julio - ()

I don't need to use fake names like you do CardSnagger Scammers. My full name is Julio J.Guerra Molina or you need my birth certificate. You are the one hiding information. Place a phone number for customers. Don't pretend to look nice with cheap arguments.

You know now that your fake company is open for people identify you as a scammer. Provide your full name and phone number as I did.

 

 

 

 

 

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#2 REBUTTAL Owner of company

FAKE NAME USED BY COMPLAINANT

AUTHOR: Loss Prevention - ()

To add to this rebuttal, you will notice in our response we identify MR. GUERRA as MR. MOLINA. This is because JULIO MOLINA is the name he used to submit his transaction with our company. Here in this complaint he identifies himself as JULIO GUERRA. There is no doubt in our minds this person set out to defraud our business.

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#3 REBUTTAL Owner of company

The rest of the story about Mr. Molina's cards

AUTHOR: Loss Prevention - ()

We at CardSnagger.com are very careful about the cards we buy and unfortunately we do not buy all the cards that come to us especially when we detect fraud. Unfortunately, we have to turn away business every day. It is simple if your transaction makes sense and is legitimate, our algorithms will tell us and your deal is done smoothly.  We have a commitment to the buyers of the cards we sell (cards obtained from purchases we make) to ensure that the cards they purchase are legit and balances will be there when they go to use them.

Mr. Molina of M&E Gold was denied because he sent 20 individual cards valued over $2,000.00 of MERCHANDISE CREDITS FROM BEALLS of FLORIDA. This is not typical of a bulk seller from a store like BEALLS so we contacted BEALLS and dealt with their loss prevention team regarding these cards due to the suspicion that the cards were all issued in a relatively short time frame. BEALLS advised us they are working with local law enforcement to investigate the origination of so many merchandise credits from one smaller retail chain however the cards were of a concern to them. We also contacted JoAnn Fabrics about the multiple merchandise credit cards valued over $1500 Mr. Molina tried to sell due to the result of the BEALLS investigation. We are not in the investigative business however, we are in the business of buying cards from sound sellers and then selling cards at a discount to would be buyers who appreciate our diligence when making purchases.

We absolutely contacted Mr. Molina once we received his cards and the gentleman who spoke with Mr. Molina is not middle eastern (not that this makes a difference) but it goes to show how Mr. Molina is embellishing with his story. Mr. Molina was advised that his cards were being investigated with the merchant. We have since returned the plastic cards to Mr. Molina and he now will have to deal with the merchant and local law enforcement. We stand by our decision, like all other decisions we make when it comes to denying transactions - we do not take high risks and we will not fund criminal activity or risk funding criminal activity. It is amazing that the only complaints come from the would be sellers who are denied because they either do not meet our guidelines or there is suspected fraud.

We welcome any and all questions regarding which transactions we consider to be of high risk. We are proud of our standards - even if this means those who ultimately are denied resort to websites like this to vent their frustrations.

** For the record, merchandise credits are provided to consumers who make returns with no evidence of making the purchase. Evidence can be provide to BEALLS via Credit Card, Debit Cards and receipts. When a return is made with proof of purchase, the refund is issued with the same method as the purchase was made. Gift Cards are not the same as merchandise credits.

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