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Report: #1235951

Complaint Review: CareCentrix - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: CT Jax — JACKSONVILLE Florida USA
  • Author Not Confirmed What's this?
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  • CareCentrix 9119 Corporate Lake Dr. Tampa, Florida USA

CareCentrix and Bremer Brace Overcharged and misinformed Jacksonville Florida

*General Comment: Don't blame the provider

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My physcian ordered an elastic back brace from Bremer Brace Company, in Jacksonville.  That company took my insurance information and told me my insurance company would cover it, and I picked it up.

Four months later, I get a bill from a company called CareCentrix for $483.05 for the brace.

I called Bremer Brace and was told I had a zero balance and that they were paid in full.  They would not tell me how much they were paid. They said that was between me and my insurance company. (They never told me that I would have a large balance due after insurance.)

They billed my insurance company $732 (for a ~$200 brace that's readily available without a prescription).  My insurance company paid them $249.  So who wants the $483.05?

It sounds like some kind of scam where the provider overcharges, then employees this company to collect from the patient. 

This report was posted on Ripoff Report on 06/16/2015 08:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/carecentrix/tampa-florida-33634/carecentrix-and-bremer-brace-overcharged-and-misinformed-jacksonville-florida-1235951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Don't blame the provider

AUTHOR: Truth be told - (USA)

POSTED: Thursday, July 02, 2015

Your explaination is true but the provider is the one who was ripped off also.  They were paid $249. for the brace and for their services to you.  Carecentrix charged you the additional $483.05 and that goes directly into their pockets.  Meanwhile more insurance company use them to "manage" their members health plan.

Carecentrix made more on your illness then the provider who helped you - in turn you blame them.  I've been praying that the OIG would take a good look at them - it will never happen they are too big.

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