- Report: #938341
Report - Rebuttal - Arbitrate
Complaint Review: carinfo1
CarInfo1.com REVIEW: CarInfo1.com clients feel confident & secure when doing business with CarInfo1.com. CarInfo1.com is committed to client satisfaction, most accurate vehicle information before buying used vehicles. CarInfo1.com committed to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business.
*UPDATE: Carinfo1 provides the most reliable vehicle history report in the industry within minutes in most cases. CarInfo1.com recognized by Ripoff Report as a Verified Safe business. Customer satisfaction guarantee.
*REBUTTAL Owner of company: Please Email [email protected] for a Full Refund
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Editors UPDATE: Positive rating and recognition has been given to CarInfo1.com for its commitment to excellence in customer service.
CarInfo1.com is committed to ongoing customer satisfaction regarding the purchase of vehicle history reports. CarInfo1.com professional service agents will work with customers to find a mutually satisfying resolution for any problems or concerns. CarInfo1.com customer happiness is the company's number one priority.
To prove this commitment to CarInfo1.com customers, Customer Service Manager Josh F. is prepared to take any inquiries directly at [email protected] Josh had the following to say regarding this commitment to the CarInfo1.com customer base: "CarInfo1.com's greatest obligation is to our customers. We strive to make every single customer completely satisfied with our services and, when problems arise, also make them content with the solutions our customer service agents provide. CarInfo1.com is a trusted name for vehicle history reports, but we are also paving the way for timely and helpful customer service."
CarInfo1.com is so dedicated to customer care that the CarInfo1.com comment stream is updated 24/7 with the latest feedback from customers. Many positive reviews appear, including ones regarding vehicle history reports: "Short, sweet and to the point. Perfect." And even our customer service: "Happy with the results and promptness."
CarInfo1.com recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Reports review, CarInfo1.com has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great customer experience.
In summary, after our investigation, Ripoff Report is convinced that CarInfo1.com is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
SPECIAL NOTE ABOUT THE REPORTS FILED ABOUT CarInfo1.com:
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. In order to confirm that complaint was resolved, Ripoff Report emailed the authors of all the Reports posted about CarInfor1.com to insure all complaints were resolved to the complete satisfaction of their customers..:
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
carinfo1 carinfo1 promises to look up vin number and give you a report for $1.00. They say a fraction of what carfax charges, however like every other internet rip off scam once they get your card number they Internet
I went on line to check a vin number of a truck I was having problems with, I was going to carfax site when carinfo1 popped up. I went to there site where they indicated they would look up the vin number for $1.00 "a fraction of what carfax costs" So shame on me I went for it, only to find the next day that my account had been charged $19.95. I also found out that this was to be a reoccuring charge every month. Let's see, $240.00 to check a vin number, carfax wants $39.95. What a deal.
I went back to the web site to get a refund and got the happy run around. I was also told "we are not a scam" I guess they have another name for it, but I call it what it is, a SCAM. Then is was told to contact josh@whatever for a full refund, another runaround scam. In short this web site is a SCAM, DONOT use them unless you want the hassle of changing your card and dealing with the bank to get the charges reversed. Also when they SUPPOSEDLY checked the vin they came up with no hits, Carfax came up with 7 hits. I wonder what data base they were checking with? Never mind I already know, NONE. Scammers, I have had dreams of how to deal with them, you're on my list josh.
This report was posted on Ripoff Report on 09/08/2012 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/carinfo1/internet/CarInfo1com-REVIEW-CarInfo1com-clients-feel-confident-secure-when-doing-business-with-938341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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