- Report: #149655
Report - Rebuttal - Arbitrate
Complaint Review: CarMax & Max Care
CarMax & Max Care1975 Beaver Ruin Road Norcross, Georgia United States of America
CarMax & Max Care Max Care ripoff Norcross Georgia
*Consumer Suggestion: Mazda Original warranty
*Author of original report: CarMax Charged me for Maintenance on an engine that was beyond repair?
*Author of original report: Max Care I am on my own
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I bought the car with 36K. Bought the Max Care Warranty. At 45K I was running down the highway to work and notice the Temp Gauge at H. I turn around and I drive to the exit where I live and where the carmax is also located. Maybe 5 miles? Engine overheats and spews white smoke. Engine needs major repair. The Max Care guys denied my claim saying it was my fault for driving the car hot. 9K and less than 1 year later and I'm stuck. The car has been in the shop since Jan 29th. As of this posting it is now July 14th. Am I up the creek here? Do I have any legal action I could take? CarMax is trying to get the claim reconsidered as we speak, but I am not hopeful. I need help! What did my money buy me here?
Allister Lilburn, Georgia
This report was posted on Ripoff Report on 07/13/2005 08:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/CarMax-Max-Care/Norcross-Georgia-30071/CarMax-Max-Care-Max-Care-ripoff-Norcross-Georgia-149655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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