• Report: #1089671

Complaint Review: Carnival Corp

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  • Submitted: Sat, October 05, 2013
  • Updated: Sat, October 05, 2013

  • Reported By: Marilyn — Frisco Texas
Carnival Corp
11654 Forestbrook Drive Frisco, Texas USA
  • Phone: 2144364190
  • Web:
  • Category: Cruises

Carnival Corp carnival princess cruise Texas

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We have traveled numerous times with Carnval and once before with Princess.  On Sept. 26, I booked a cruise for the two of us on Princess and paid in full.  Now, on Oct. 5, I learned that we had a very serious family conflict at that time and wanted to move my cruise to the same one only two weeks later.

They call it a cancellation and have endless charges for doing that.  I do not want to cancel,  I want to TRANSFER it.  Both of the women at Princess I spoke to were very flippant about it.

Be warned, if you have a family emergency come up, they will gouge you good.

They also said they told me about cancellation fees, which I don't remember, but I don't want to cancel entirely, I only want a transfer.  Even with travel insurance, you are going to be flat out of luck so be forewarned.

I am switching to Norwegian...they are far more accommodating.

 

 

 


This report was posted on Ripoff Report on 10/05/2013 08:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Carnival-Corp/Frisco-Texas-75035/Carnival-Corp-carnival-princess-cruise-Texas-1089671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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