- Report: #1089671
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Complaint Review: Carnival Corp
Carnival Corp11654 Forestbrook Drive Frisco, Texas USA
Carnival Corp carnival princess cruise Texas
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We have traveled numerous times with Carnval and once before with Princess. On Sept. 26, I booked a cruise for the two of us on Princess and paid in full. Now, on Oct. 5, I learned that we had a very serious family conflict at that time and wanted to move my cruise to the same one only two weeks later.
They call it a cancellation and have endless charges for doing that. I do not want to cancel, I want to TRANSFER it. Both of the women at Princess I spoke to were very flippant about it.
Be warned, if you have a family emergency come up, they will gouge you good.
They also said they told me about cancellation fees, which I don't remember, but I don't want to cancel entirely, I only want a transfer. Even with travel insurance, you are going to be flat out of luck so be forewarned.
I am switching to Norwegian...they are far more accommodating.
This report was posted on Ripoff Report on 10/05/2013 08:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Carnival-Corp/Frisco-Texas-75035/Carnival-Corp-carnival-princess-cruise-Texas-1089671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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