• Report: #749750

Complaint Review: Carolin Schulz Burgess

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  • Submitted: Wed, July 06, 2011
  • Updated: Mon, August 01, 2011

  • Reported By: Cheryl — Blossvale New York United States of America
Carolin Schulz Burgess
306 South Walker Street Columbia, South Carolina United States of America

Carolin Schulz Burgess German Legal Services Lawyer credibility in question. Charged fees automatically without free consultation. Columbia, South Carolina

*REBUTTAL Owner of company: A complicated case with an unfortunate conclusion

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We could not find any information to substantiate that Carolin Schulz Burgess is indeed legally to practice law in the US. She charged fees automatically without free consultation. We sent our case through email to her. When we called that was the time she knew about our case. Time start ticking as well as her fees. We paid $300.00 to her for nothing. She did not help us at all in the end. I'd like to be the first to write a review about this company because don't fall prey like what happened to us. 

This report was posted on Ripoff Report on 07/06/2011 11:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Carolin-Schulz-Burgess/Columbia-South-Carolina-/Carolin-Schulz-Burgess-German-Legal-Services-Lawyer-credibility-in-question-Charged-fees-749750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

A complicated case with an unfortunate conclusion

AUTHOR: Carolin - (United States of America)

This is in reference to the complaint filed by Cheryl. After the case was reviewed and its high degree of complexity determined, the costs were estimated to be around US$2000 total. We informed the client about this in an e-mail before ever accepting any money. The client agreed to this amount and paid US$1000 initially. The case from the beginning was an extremely complicated one, in which both the German courts as well as the US Social Security Administration were involved. We informed the client that our costs were actually quite low, as we would only be handling the aspects of her case that dealt with German law, where we are fully licensed. The client wrote the following e-mail in response:

"Yes, we agree on the legal costs for our case.  We would like to have the child support order fixed in german court so the auxillary social security benefits that my stepdaughter in germany is getting from her US citizen father (my husband) will be applied towards paying the monthly child support. Then we could inform the New York Family court to modify the child support enforcement based on the rectified german court child support."

We took on the case in the German court system as promised and instructed to do. We calculated the new child support amounts according to the German rates, and informed the client of this in a detailed e-mail. We spent 3.5 hours on the case, but only charged for 2.0 hours (@US$150/hr). The German calculations were, we can only assume, not to the client's liking. The client wrote back saying the following:

"Dear Carolin,

My husband and I will think about it again if we wish to proceed in this manner and to look at our financial situation first.  In the meantime, we'd like to get the refund for now. $ 679.00 (or $ 700 if there is no paypal to paypal fee transfers).  Thank you for your services. "

We refunded the money promptly, keeping considerably less than the time we had already put into the case would have allowed. Again, we are sorry the client was dissatisfied in the outcome, but we categorically deny any wrongdoing here. 
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