- Report: #87603
Report - Rebuttal - Arbitrate
Complaint Review: CARS PROTECTION PLUS
CARS PROTECTION PLUS4431 WILLIAM PENN HIGHWAY MURRAYSVILLE, Pennsylvania U.S.A.
CARS PROTECTION PLUS, INC. ripoff MURRAYSVILLE Pennsylvania
*General Comment: Crying member
*Consumer Comment: I'VE USED CARS SINCE IT BEGAN! "GREAT COMPANY"
*Consumer Suggestion: Check out the attorney general
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
ON THE SEVENTH DAY I CALLED AND TOLD THE WORK WAS COMPLETE. I THEN HAD TO PAY FOR THE RENTAL UP FRONT AND WAIT FOR REIMBURSEMENT. TWO DAYS LATER I GET A LETTER IN THE MAIL SAYING THAT THEY REFUSE TO PAY FOR THE RENTAL CAUSE THE LABOR HOURS WAS NOT ENOUGH. I THINK THIS COMPANY DOES VERY BAD BUSINESS AND I WILL NOT BE RENEWING MY WARRANTY. THEY KEEP YOU ON HOLD FOREVER SO THEY DON'T HAVE TO PAY FOR YOUR RENTAL.
SO WHAT SHOULD HAVE COST YOU YOUR DEDUCTIBLE NOW COST FOUR HUNDRED DOLLARS. I WILL BE CONTACTING THE BBB ABOUT HIS COMPANY AND I WILL BE CONTATING THE LOCAL NEWS AS WELL. DON'T FALL INTO THE TRAP OF THIS COMAPNY. BEWARE!!!!!!!!
FORD CITY, Pennsylvania
This report was posted on Ripoff Report on 04/14/2004 08:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/CARS-PROTECTION-PLUS/MURRAYSVILLE-Pennsylvania-15668/CARS-PROTECTION-PLUS-INC-ripoff-MURRAYSVILLE-Pennsylvania-87603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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