- Report: #1108043
Report - Rebuttal - Arbitrate
Complaint Review: C.A.R.S. Protection Plus
C.A.R.S. Protection Plus4431 William Penn Hwy Ste Murrysville, Pennsylvania USA
C.A.R.S. Protection Plus Refused to honor claim - adjustor told repair show design flaw. customer service says no prior repair not done properly Murrysville Pennsylvania
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Purchased used vehicle and purchased 3 year service protection. First claim for a tow C.A.R.S. did not have a policy
for me - claimed denied, claimed dealership did not send in the money. Second claim do not cover clutch repair - claim denied . Third claim adjustor told the repair shop it was a design flaw. I checked with Mitsubishi to see if there was a recall - no recall. Called Customer Service, Diane told me no the report says apparently there was a previous repair and they (C.A.R.S.) decided the repair wasn't done properly. I believe corporate decided "design flaw" may be a possible lawsuit.
This report was posted on Ripoff Report on 12/18/2013 01:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/CARS-Protection-Plus/Murrysville-Pennsylvania-15668/CARS-Protection-Plus-Refused-to-honor-claim-adjustor-told-repair-show-design-flaw-1108043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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