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Report: #811474

Complaint Review: CarVINHistory.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Unhappy Camper — California United States of America
  • Author Confirmed What's this?
  • Why?
  • CarVINHistory.com Internet United States of America

CarVINHistory.com Can't cancel monthly subscription as they won't answer the phone Internet, Internet

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The test run indicated that there were 11 records available to use.  I thought, "great, just what I was looking for."  When I entered my card information - nothing at all came up.  No report at all.  I read the terms of the agreement and understood that I could simply cancel the subscription before the end of the trial period if not satisfied. 

SInce I received no report, I obviously was not satisfied.  I attempted to contact the business at 888-613-1485.  For a week, each time I called all I got was crappy music followed by a hang up.

I finally got through today, after they charged my credit card, and they said they were having "technical difficulties" and to call back in 5 minutes.  The person stated that there was nothing they could do to help me until the "technical difficulties" resolved.  So, I called in 5 minutes - and once again no response. 

I upheld my end of the agreement.  And when I wasn't satasfied, I was unable to get through using the only method provided to cancel the subscription.  That is a rip-off,

This report was posted on Ripoff Report on 12/19/2011 04:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carvinhistorycom/internet/carvinhistorycom-cant-cancel-monthly-subscription-as-they-wont-answer-the-phone-intern-811474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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