We were referred to this company be a sales man from ROOMS TO GO MIAMI. He advised us that buying furniture from this company will save us money. When we went onsite, We met the lady who looked very professional and gave us a great impression. Shee looked very reliable, honest and professional and looked as if she knew what she was doing. She gave us a sales pitch about the furniture she was selling: Here is a brief summary of her sales pitch:
She had some sample furniture in her showroom and told us:
You will get what you see here
All of our furniture is real wood furniture and not like IKEA or compressed wood. We don't deal with that kind of crap
She also told us that they don't use any artificial material when it comes to leather. They only use leather.
She told us that we would save money because she doesn't have a retail store and save on rent and other employees that she passes on to customer. She also told us that she has been in thsi business for more than 10 years.
After believing what she said we booked furniture from her. She wanted Full cash upfront and no credit card. I was first hesitant to give her such a huge sum of money but finally we thought lets give her a try.
We ordered 8 leather chairs, a dining table, sofaset, bed room furniture from her.
A week later when we received the furniture we discovered how big scam this was:
All chairs that she sold as leather chairs were Vinyl chair with a different color than she originally showed us.
Several other pieces were made of compressed wood than the real wood that she originally promised.
The furniture she sells is so delicate that it starts breaking apart during transportation as what happened to some other furniture.
When we contacted her about leather chairs that they are not leather chairs, she said:
April:"What is the proof that I said they are leather chairs"...We showed her the invoice she had given us that clearly stated "Leather Chairs" then she said I didn't say leather, I meant bounded leather.
She then said I am more than happy to take those chairs back but then I would charge you 25% because you kept my furniture for so many days..
The furniture we bought from us is already ripping and breaking apart.
Before giving her any money ask for references and think what you are doing. This company is a scam in disguise. Stay away from them You will only suffer.