• Report: #989444

Complaint Review: cascade auto group

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  • Submitted: Mon, December 31, 2012
  • Updated: Wed, January 02, 2013

  • Reported By: jesus(JESSE) — chiloquin Oregon United States of America
cascade auto group
2810 washburn way klamath falls, Oregon United States of America

cascade auto group chris bird service manager refused to back up their work klamath falls, Oregon

*General Comment: File a complaint with Subaru Corporate head office

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I bought a new subaru and per contract took my car to the dealer service center and had all my oil changes done by them also I asked them to check my tire becouse it was going flat .  When I went in and had my oil changed this time Iasked that my tire be checked again when my car was returned they said everything was alright.   later I took a friend to bend oregon and as i was getting off highway 97 my dash lights came on the friend I was taking home derected me to the subrau dealer in bend when we arrived I told them that all my dash ights just came on and to see what the problem was. 

they came to me asked when I had the oil changed I told them the dealer in klamath had done it with in the month they said the oil plug was missing and their was no oil in the car  I told them to get the service manager in klamath when he was told what happened he said they were not responceable that it had been to long and to many miles on my car and refused to except that it was their fault also my tire went flat and ruined my tire and they were not to blame for the tire the thing with a subrau when one tire goes bad you have to replace all the tires becouse of the all wheel drive and you can throw the balance off and ruien the rear end.                                                                                        

This report was posted on Ripoff Report on 12/31/2012 10:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/cascade-auto-group/klamath-falls-Oregon-97603-4597/cascade-auto-group-chris-bird-service-manager-refused-to-back-up-their-work-klamath-falls-989444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

File a complaint with Subaru Corporate head office

AUTHOR: Bubba Lee - (Canada)

Thats my whole advice

File an Official complaint with Subaru Head office.

It may not work but you will have a little more leverage if you do.
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