- Report: #1043643
Report - Rebuttal - Arbitrate
Complaint Review: CashForSmartphones.com
CashForSmartphones.comSparks, Nevada United States of America
CashForSmartphones.com based in Sparks, Nevada --Should have checked reviews first! Sparks, Nevada
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I live in central Texas. The shipment carrier, Newgistics, provided a tracking number that showed the item traveling all the way to Washington DC before heading back to Nevada, where CashForSmartphones is located. I mailed the item on March 31st, and it didn't arrive in Sparks until April 9th. I had been promised an confirmation email when it arrived, which email never came. I sent an email complaint on April 15th and received a reply saying my phone had just been inspected, and to expect a call this week. The firm's CSR just called, with an overly familiar, overly friendly attitude, and informed me (with the implication that they were reeeally doing me a favor) that, based on the phone's condition and the current market, they would be sending me a check for $50. I pointed out the $89 quote, but didn't make an issue of it; $50 is better than nothing.
I plan to notify both the FTC and the Better Business Bureau offices in my area and in Sparks, NV that this company is essentially conducting a bait and switch operation. Beware.
This report was posted on Ripoff Report on 04/16/2013 08:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/CashForSmartphonescom/Sparks-Nevada-/CashForSmartphonescom-based-in-Sparks-Nevada-Should-have-checked-reviews-first-Sparks-1043643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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