• Report: #987264

Complaint Review: CashnetUSA

  • Submitted: Wed, December 26, 2012
  • Updated: Mon, January 21, 2013

  • Reported By: Dave J. — salt lake city Utah United States of America
CashnetUSA
chicago, Illinois United States of America

CashnetUSA Lies and Misrepresentation chicago, Illinois

*UPDATE Employee: From A Respresentative of CashNetUSA

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I am on Social Security Disability. It's hard to make it on a fixed income, so I applied for credit through CashNetUSA, out of Chicago, for a small loan to get me through the end of the month.

What started out as a $200 advance quickly mushroomed into thousands of dollars in fees, interest, and completely unexplainable charges. Their customer service reps have no idea what is going on, and constantly blame everything on computer errors. They apologize for the error, but refuse to make any effort to fix anything.

To make matters worse, they make it impossible for me to check my account balances online or to provide me a clear explanation of how and why I am being charged so much. They charge a 25% transaction fee each time an advance is requested, adding it to the principal loan balance, and then charging the daily interest on top of the loan balance, thus double charging interest upon interest.

Ironically, I find it puzzling that an establishment with such questionable practices just happens to be advertizing on this website. What's up with that?














This report was posted on Ripoff Report on 12/26/2012 03:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/CashnetUSA/chicago-Illinois-/CashnetUSA-Lies-and-Misrepresentation-chicago-Illinois-987264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

From A Respresentative of CashNetUSA

AUTHOR: CashNetUSA - (USA)

Hi There, 

Thank you for bring this to our attention. We are sorry you were not satisfied with our service. We would love to work with you to make sure you are satisfied. Please call 888.627.6463 and mention this post. They will be happy to help you and walk you through checking your balance online. 
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