- Report: #1095135
Report - Rebuttal - Arbitrate
Complaint Review: CASTFORCE, INC
CASTFORCE, INC4440 FRUITVILLE RD SARASOTA, Florida USA
CASTFORCE, INC REFUSE TO PAY FOR COMPLETED WORK SARASOTA Florida
*UPDATE EX-employee responds: response
*General Comment: CastForce is a BAD company
*Consumer Suggestion: response
*Author of original report: Thomas K
*Consumer Suggestion: Judy
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tHIS IS A COPY OF THE EMAIL SENT TO MAGDELINE REGARDING MY PAYROLL
I think that's unfair to suspend me as well as withhold pay for completed projects because I have the kits for the CVS AMEX project. Here's the problem I don't think you are aware of: Over the last 2-3 weeks before this project started, I contacted support 4 times regarding the distance of these projects. I live in Tampa, FL and there were stores assigned to me well over a 60 mile radius traveling one way. Up until last Thursday 10/10 is when I made the last telephone call and requested for the project manager of this project to get back to me regarding the possiblity of travel pay for 9 of these stores that are well over a 20 mile radius one way. This call took place on 10/10 and I repeatedly complained about these projects on my portal and it was not resolved. I spoke to Jason more than 3 weeks ago and he said that he would inform support of the travel distance for these projects that's well over 20 miles one way. I think it is unfair after repeated telephone calls to support in an attempt to resolve this issue before it got to this point, is extremely unfair to the rep. I did what I was suppose to do which was call in if I had an issue or concern. Over the course of the last 2-3 weeks this problem is still not resolved. Yes, my telephone is currently out because I shattered the face glass and I am awaiting a replacement which is any day now. Nevertheless, someone needs to look into the number of calls I made to support in attempt to see the best way to resolve this issue.
Thanks for your immediate response in this matter, Magdeline and your immediate help in getting this issue resolved.
THIS EMAIL WAS FORWARDED TO JAN CARPENTER AND THIS IS HER RESPONSE, WHICH CLEARLY STATES THAT I WILL BE PAID, BUT THEY NEVER PAID ME......
Oct 17 (11 days ago)
Director of Compliance
THIS IS ANOTHER EMAIL FROM JAN CARPENTER STATING THAT I WILL BE PAID, BUT YET THEY STILL REFUSE TO PAY ME:
THIS COMPANY IS A COMPLETE RIPOFF! BE CAREFUL WHEN YOU WORK WITH THEM, THEY SIT ON PROJECTS WEEKS AT A TIME. MY WORK WAS SUBMITTED SINCE 10/4 FOR THE PAYROLL DATE OF 10/18 AND NO ONE WORKED ON MY PROJECTS, NEVER SAID THERE WAS AN ISSUE, EVERYTHING WAS ACCEPTED FINE. WHEN TIME CAME FOR PAYROLL, THEY FOUND EVERY REASON NOT TO PAY ME AND I AM OUT OF GAS FOR TRAVELING TO THE VARIOUS LOCATIONS, WEAR AND TEAR OF MY VEHICLE, AND LOSS OF TIME I DID NOT GET PAID FOR. I WILL BE CONTACTING THE BBB IN REGARDS TO THIS COMPANY.
JUDY TAMPA, FL
This report was posted on Ripoff Report on 10/28/2013 11:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/CASTFORCE-INC/SARASOTA-Florida-34232/CASTFORCE-INC-REFUSE-TO-PAY-FOR-COMPLETED-WORK-SARASOTA-Florida-1095135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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