- Report: #1162873
Report - Rebuttal - Arbitrate
Complaint Review: Castle Rock Self Storage
Castle Rock Self Storage11 Kellog Ct Castle Rock, Colorado USA
Castle Rock Self Storage Owners of Castle Rock Self Storage rip people off. Castle Rock Colorado
*REBUTTAL Owner of company: Businesses are Vultures?
*Author of original report: Rebuttal
*REBUTTAL Owner of company: The Real Facts
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I spoke with the owner of Castle Rock Self Storage today, his name is Richard Alan. He would not refund a $10 fine that was levied on July 12th, same day I paid my bill. I ended up paying $160 for an $80 storage locker. They do not care about pleasing their customers and have no customer service skills (or even business knowledge). Better not to store things at this facility or invest in the company.
All they care about is fleecing people as much as they can. I hope they end up bankrupt..
This report was posted on Ripoff Report on 07/17/2014 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Castle-Rock-Self-Storage/Castle-Rock-Colorado-80108/Castle-Rock-Self-Storage-Owners-of-Castle-Rock-Self-Storage-rip-people-off-Castle-Rock-C-1162873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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