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Report: #987750

Complaint Review: Casual Mist - Internet

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  • Reported By: Rick B — Fort Lauderdale Florida United States of America
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  • Casual Mist 2700 Oregon Road Internet United States of America

Casual Mist My Survey .com I was charged $95 for a cologne I didn't order. I was told I would be canceled, but the next month I was charged $49 for a cologn I didn't receive. Internet

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I received a pop up add from my survey.com for a low cost cologne to buy. I didn't see anything in small print requiring me to buy anything else. The next month I recieved a cologne in the mail, and I was charged on my credit card from "Casual Mist". I immediately called, and the customer service rep told me there was small print requiring me to be in a fragrance club. I told him, I wasn't interested, and wanted to be canceled. I agreed to eat up the $95, but I was told I was now canceled and wouldn't recieve any more products. This month I was again charged $49.00 , this time they called themselves DCL Fragrance Club, and they said I canceled on November 23, but I was charged on November 14, and was again required to buy the second product. I asked why didn't the customer service rep, who canceled my "membership", didn't tell me this, and I received no answer. 

This report was posted on Ripoff Report on 12/27/2012 02:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/casual-mist/internet/casual-mist-my-survey-com-i-was-charged-95-for-a-cologne-i-didnt-order-i-was-told-i-w-987750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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