- Report: #1072999
Report - Rebuttal - Arbitrate
Complaint Review: Cataline Lodge Avalon, CA
Cataline Lodge Avalon, CA237 Sumner Ave Avalon, California USA
Cataline Lodge Avalon, CA Total misrepresentation, stolen personal property, fraudulent charges. Avalon California
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I have been staying on the island every season for 20 years. I have never written a hotel review in my life but feel compelled to warn others about this nightmare of a hotel. I have to assume that any positive reviews posted are generated by the owner of this horrible place. Not only was the facility completed misrepresented on the phone, the service was terrible. Rooms were smelly and comically small, disgustingly dirty, no AC and sweltering hot, so unbelievably noisy that we did not sleep any night.
Personal property was stolen from our rooms while we out, (they would not stay out of our room no matter how much we pleaded) and if that was not enough, the owner fraudulently charged our credit card for some kind of "extra service", which is almost laughable as there was absolutely no service at all. What little interaction we had with the owner was very disappointing as they were extremely rude; as if they were doing us a favor. There are a lot of nice hotels on Avalon, this is definitely not one of them. Don't make the same mistake. Stay away from this dump if you want to ensure you have a good time on the island.
This report was posted on Ripoff Report on 08/04/2013 06:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cataline-Lodge-Avalon-CA/Avalon-California-90704/Cataline-Lodge-Avalon-CA-Total-misrepresentation-stolen-personal-property-fraudulent-1072999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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