- Report: #1070729
Report - Rebuttal - Arbitrate
Complaint Review: Cat's Meow
Cat's MeowCat's Meow P.O. Box 3179 Wallingford, CT 06494 Wallingford, Connecticut USA
Cat's Meow Deceptive Advertising and Internet Processing Practices Wallingford Connecticut
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Cat's Meow advertises their cat toy for $19.99, plus 7.95 P&H. They offer multiple options to add on to purchase during the course of the transaction, including a $5 addon to upgrade to the deluxe model. I ordered one (1) unit, and upgraded the unit to the deluxe model. I expected to be charged $27.94 for the unit and 7.95 P&H. I was also expecting a confirmation page during the checkout process so I could see the actual final price I would be charged prior to processing the transaction. Instead, I immediately charged $29.99 for the unit and $15.90 for P&H, and was not given a change to confirm the order. Cat's Meow's customer service is not available over the weekend. I ordered the unit on Sunday July 28th. I will call tomorrow and cancel. If they refuse or have already processed the order, I will call my credit card company and dispute the charges.
In my view, Cat's Meow uses false advertising and/or an order processing system designed to blatantly rip off consumers.
This report was posted on Ripoff Report on 07/28/2013 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cats-Meow/-Wallingford-Connecticut-06494/Cats-Meow-Deceptive-Advertising-and-Internet-Processing-Practices-Wallingford-Connectic-1070729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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