- Report: #1133095
Report - Rebuttal - Arbitrate
Complaint Review: cecompass
cecompass14901 Clark Ave. Ste A Hacienda Heights, California USA
cecompass Ripped off my 12 year old grandson Hacienda Heights California
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I am the grandfather of one of my grandsons. My grandson in his gentle way left a listing in my Bookmarks for a PC Game Controller. Being the good boy that he is i decided to purchase one for him that when he comes to visit he can play games i purchased for him to use with my computer. I found the listing at www.cecompass.com. I purchased the USB PC COMPUTER GAME PAD CONTROLLER JOYSTICK JOYPAD. When the item reached my home, i opened the outer mail package to find the Driver Disk broke in three pieces. I contacted cecompass about this issue they finally agreed to replace it with another whole unit.
Again when i recieved the replacement unit the Driver Disk was broke in two pieces. Wondering why they sent me another replacement unit confounded me as they could have just sent me a replacement disk. So i questioned them about their actions and being so disgusted i told them to just send a link so i could download the drivers online. Well guess what. i download the the drivers but my antivirus software rejected it because it contained a virus.
Now i am really pissed off. Now after many Complaint emails to cecompass i asked for my money back. They told me that if i sent the 2 units back to them, they would refund my money. Well, the cost of returning the two units would cost more than my refund. Now i am stuck with two useless pieces of Crap. Therefore i just had to write this report in hope that noone else gets RIPPED OFF by cecompass. Its a sad state of affair that a company would RIPOFF a 12 year old child.
This report was posted on Ripoff Report on 03/24/2014 06:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/cecompass/Hacienda-Heights-California-91745/cecompass-Ripped-off-my-12-year-old-grandson-Hacienda-Heights-California-1133095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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