- Report: #61426
Report - Rebuttal - Arbitrate
Complaint Review: Celebrity Prime Foods
Celebrity Prime Foods100 E Thousand Oaks Blvd. Thousand Oaks, California U.S.A.
Celebrity Prime Foods deception con artists targeting families that have large food needs for them false promises Thousand Oaks California
*Author of original report: Matter resolved
*UPDATE EX-employee responds: Celebrity Food Sales Reps, I can honestly say that this company's MANAGEMENT is unscrupulous at best.
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When I was asked if I wanted the service I said I did and expected to receive a catalogue of what their store offered. Instead I was told that they dont make advertisements and that is how they can offer their food at such discount prices.
My husband works so much that I hesitated to have anyone over, but in the end I thought it might be worth it. Todd ? came and gave us his sales pitch which started out "this is not a new bill."I was told that I would receive meals for my family for six months according to my current needs.
We also purchased much to my shame a manual frost freezer for gulp 2700.00 We were told over and over that most people only eat about 3-4 meals at home a week and the rest is take out.
I insisted that I cooked every day and at least 5 days a week. That if you count, is 137+ days.
We waited and waited for our food and freezer which came 1 month later (too late to back out of our agreement)When We received it we were amazed at how little food was brought. I got out the paperwork (which he carefully calculated) and counted a little over 100 lbs. of meat for 1944.00 = interest @ 27% or so.
I checked out how much is counted a portion from the fda website and calculated how much this would be if it were rationed out at this rate and came up with this:
Each person in our family would receive weekly less than a pound of meat (no bread and one small carrot or corn kernal). We would be MALNOURISHED!When I called to complain, I was told that they shorted me on meals. I read another complaint from someone who was shorted coincidentaly the exact same number of meals! I also calculated the needs of our family according to the fda and the company would need to send me more than double the ammount they sent. I refused their offer to do an adjustment and just asked to settle for a reasonable amount they said I could just pay the amount then and not receive the food but the amount was due.
This is supposed to be a member of the better business bureau and this is why I did business with them in the first place.
I have already paid 1700.00 of the freezer (so as not to incur interest payments)can you imagine? Not even frost free!! Not even stainless steel!
This report was posted on Ripoff Report on 06/21/2003 07:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Celebrity-Prime-Foods/Thousand-Oaks-California-91365/Celebrity-Prime-Foods-deception-con-artists-targeting-families-that-have-large-food-needs-61426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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