I have read all of your complaints diligently. I simply wanted to respond by letting all of you know that I, too, am a victim of Centex Home Equity. At the present time I am not able to give details of my current situation, but I can assure you that I have been on the receiving end of what all of you are experiencing with this most unscrupulous company. I, too, know how they intimidate, manipulate and "terrorize" you with their threats and their "legal documents" that they have structured totally for their benefit. I also know how it feels to find out that you have been "conned" and "induced" into something that you were not aware of and to feel that you are so all alone and have no where to turn.
I will tell you that, for the most part, this company knows who to "target" and they also know that they don't have to abide by the consumer protection laws as long as they can continue to get away with it. And all of us who continue to permit them to "walk all over us" are no better than Centex if we do not start fighting back. I know it is hard and I know you are scared, but the Lord helps those who help themselves.
Centex knows how to manipulate you. They know a lot about you. They make it a point to find out everything they can about you. What they don't know about you, they will fabricate in order to disparage your character with your employers, your friends, your neighbors and the judicial system. In fact, one of their "agents" is probably reading this post this very moment so he/she can report back to his/her "boss" as to how to stop me. You would be surprised. As soon as they know you are "down on your luck" that is when they "come in the back door" and start their foreclosure stampede and accelerate a bogus default balance, among other schemes they employ. You cannot sit there and think that they will "work with you" and "will help you" and/or that anyone else can help you. You have to stand up and fight them! The only way to fight them is through our regulatory agencies. Centex doesn't think we are smart enough to stand up for what is right. They "assume" that we are dumb because they "trapped" us into their web of deceit.
I know that our regulatory agencies seem to "duck their heads in the sand", but that is because not enough people are STICKING TOGETHER and filing complaints against Centex. YOU ABSOLUTELY HAVE TO FILE A COMPLAINT WITH THE FEDERAL TRADE COMMISSION, HUD, THE DOJ, BUREAU OF CONSUMER PROTECTION and ANY OTHER AGENCY you can find! IT IS A MUST! These agencies will not listen to "just a few"...it is going to take ALL OF US to get their attention. If enough of us file complaints with the appropriate regulatory agencies, Centex will then be investigated and I am sure exposed for their predatory and fraudulent activities. If we all just sit here and do nothing but complain to each other it is not going to do any good. We need to start standing up for what is right. We need to get the message out there to our government and consumer protection agencies that this is going on! It is the only way and if everyone on this forum filed a complaint, I am sure it would not be very long before these agencies paid by our tax $ would have to do something and they would simply have to start investigating into what is going on with this company. Contact your local representatives, your senators, everyone you can think of...start moving it along...
You can employ an attorney and go through the judicial system, of course, but civil litigation is so complex and we all know how some of the attorneys in the legal system enjoy "splitting hairs" and try to interpret a law to mean one thing when it means the exact opposite! The litigation process is strenuous, time-consuming, expensive and complex. Centex enjoys dragging it out as well! The only way the legal system can bring Centex down is with the help of our regulatory agencies and our regulatory agencies are not going to do anything until ALL of us start filing our complaints. It is the only way they are going to sit up and take notice and do their job to protect us. WE ALL NEED to let them know what is going on. They cannot help us if we do not tell them what is going on! I don't know about all of you, but I don't believe any of us have anything to lose by doing this. I'm not one that will go down without a fight, especially when Centex is doing all possible to destroy me, ruin me, and every aspect of my life by trying to take my home (which is my life!) away from me! I would say if it is worth complaining about, it is worth fighting for and we all NEED TO TAKE A STAND or we can simply sit here and let Centex continue walking all over us, calling us stupid, uneducated, ignorant, and whatever else they want because they were able to "deceive" us into their scam in the first place! It is bad enough when they take all of your money that they repeatedly demand from you and strip your bank account so you can save your home, but it is even worse if we sit here and let them take our homes away from us as well! That is their goal because they can make more money on foreclosure than by letting you stay in your home while they continue to con you into giving them all of your income, savings, and bilk your bank accounts clean so you have nothing left! Once they clean out your wallet, then they go after your house! It might take them a few years to do it, but they eventually do it with the servicing schemes they also employ on you during the term of the loan agreement they structured for you and for their benefit! After they're sure they have cleaned out your wallet, then they go for your house because they think you're stupid enough by that time to believe they are right and you are wrong because they want you to believe that you must be wrong because you have no money left because they took it all! They know you're broke and desperate and they use that against you, believe me!
I have spent an insurmountable number of hours doing research on how lenders like Centex operate and I have so many issues with them - too many to disclose here, but I can assure you that the one thing that I have found is that it is only going to be possible to stop Centex if everyone who has been violated files complaints against them. It is the only way! Otherwise, we're all sitting ducks. Don't think that Centex is going to "turn over a new leaf" and work with you because that is just not going to happen! They set you up to fail from the beginning! They are "experts" in their "field" and they will not be forthright with you. It is even best not to have a verbal conversation with them. Get them to reduce everything to writing and if they won't, you reduce any conversation you have with them to writing and keep a paper trail so they know you are doing so! Speaking with them on the phone will only frustrate you all the more and they can and will deny what they tell you. They have a habit of developing amnesia as well when you confirm something they "suddenly" decide to change on you! They have many Vice Presidents in each department who are always "out to lunch"...
I would also add that you need to have your loan documents reviewed by an attorney if at all possible and you need to educate yourself with the consumer protection laws and understand what you were supposed to have been provided, what you were not provided and any other rules and regulations that Centex failed to follow. A good consumer protection attorney familiar with real estate procedures and criminal activities can be very helpful! You will be surprised I am sure at what you find out! Once you realize how you have been tricked you will understand all the more why I believe that the BEST and ONLY way to reduce Centex and stop their nonsense is to start filing complaints. You can find all sorts of information at other forums and websites regarding predatory lending and mortgage fraud and places with addresses where you will be able to file your complaints.
I cannot emphasize enough the importance of filing complaints and standing up for yourself against these mobsters!
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