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Report: #434297

Complaint Review: Central Coast Nutraceuticals - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Decatur Georgia
  • Author Confirmed What's this?
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  • Central Coast Nutraceuticals 2375 East Camelback Rd. Phoenix, Arizona U.S.A.

Central Coast Nutraceuticals I ordered the "free" product online then was connected to a siser product. I was tehn presented with the termsand condidiotns of the sister product and immediatelt realized I did not want to be a part of this scam. i prmptly telephoned Central Coast Nutraceuticals and attempted to cancel my order. I was told there was no way to stop the order. I had to cancel my credit card to protect myself. Phoenix Arizona

*UPDATE Employee: CCN is here to help!

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I ordered the "free" product online then was connected online to a sister product. I was then presented with the terms and condidiotns of the sister product and immediately realized I did not want to be a part of this scam. I promptly telephoned Central Coast Nutraceuticals and attempted to cancel my order. This was within 5 minutes of the original order. I was told there was no way to stop the order. They expalined that if I did not return the unused product and notify them that I wanted to cancel that I would have more prodcut shipped out in 14 days. I telephoned my creidt card comany to stop the payment but it was already paid. I had to cancel my credit card to protect myself from any firther charges. I suggest you do the same. I will be returning the product as soon as I recieve it!!!!

Karen
Decatur, Georgia
U.S.A.

This report was posted on Ripoff Report on 03/14/2009 06:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/central-coast-nutraceuticals/phoenix-arizona-85016/central-coast-nutraceuticals-i-ordered-the-free-product-online-then-was-connected-to-a-s-434297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

CCN is here to help!

AUTHOR: Comp - (U.S.A.)

POSTED: Sunday, June 21, 2009

If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don't forget to check your spam e-mail box for the response. The Customer Care Department is available to help you 24 hours Mon-Fri and from 8-5 MTS Saturdays and Sundays. We recommend referencing the terms of the offer at the website you placed your order from. Here is an example of the terms, taken from the order page of one of the products PomegranateClear.


Terms & Conditions: You are ordering the PomegranateClear 14-day risk-free trial offer for only $4.95 shipping and handling. Your 14-day trial begins when you receive the product. If you are not satisfied with PomegranateClear for any reason just return the unused portion anytime before the end of the 14-day trial period and you will have no further obligation. For your courtesy, we will provide you with an additional 7 days after the 14-day trial period to allow for return shipping to avoid further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately 21 days after your receipt of the initial trial shipment. In addition, approximately 30 days after you order your risk-free trial and about every 30 days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using PomegranateClear consistently for 3 months. If you are not fully satisfied with future shipments you may return any unopened containers of within 30 days of receipt for a full refund less the shipping and a 15% restocking fee. Please read the full Terms and Conditions for complete details of this offer.

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