- Report: #1125274
Report - Rebuttal - Arbitrate
Complaint Review: Central Security
Central Security2448 E. 81st St Tulsa Ok Tulsa, Oklahoma USA
Central Security Central AlarmGuardian CSG Dishonest deceptive Tulsa Oklahoma
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Where do I start. I had signed a 2 year contract with Central Security Alarm company out of Tulsa Oklahoma and was not pleased with their service from the start. I never received information regarding the status of my alarm like my previous alarm co.
I later decided that it would benefit my family to move our keypad from one location of the home to a more convienent one, and they refused to send someone out to move it stating that there would be a ridiculous fee associated with the service call and it required a new keypad.
I cancelled my land line service and went cell phones only, trying to save money. They informed me that the wireless system required to operate my security system was much more than the other quotes that I received from other competitors. I waited out my 2 year contract and when I called to cancel my service, I spoke with a very rude customer service agent.
She informed me that my contract had been extended for an additional year without notification. I was tempted to cancel my card so that I would not be charged monthly through my automatic withdrawal I had set up with them through my bank. I spoke with Central Security today and they requested that I send them a letter requesting termination of my service or E-mail them with my request.
They also want me to write my life story and include all kinds of information before they will cancel. I am glad I wrote down the physical address along with the E-mail address, because trying to get to the proper department to file the letter is nearly impossible, there is not a link.
So wish me luck on this last attempt before things get ugly...
PS: Thats Some Shizz!!
This report was posted on Ripoff Report on 02/20/2014 06:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Central-Security/Tulsa-Oklahoma-74137/Central-Security-Central-AlarmGuardian-CSG-Dishonest-deceptive-Tulsa-Oklahoma-1125274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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