Century Link communications Brian,Connie,Matt,Blair,Floyd,Shawn Out and out lies about services and pricing Nationwide

I have been a customer of Century Link for 5 years,unfortunately in our area they seem to be the only game in town. In the past It used to be that whenever I left town I was able to turn off my services and upon my return simply call them to turn it on now they are charging me 25-30% of the bill to do this. Then they never seem to turn on All of my services until I make repeated telephone calls.

Two weeks ago I requested my services to be turned back on.Spoke to a gentleman named Brian,employee # 1146441 from the Loyalty Dept. he reviewed my account and because of my loyalty of 5 years he wanted to help me out and offer me some promos which also included a low cost security system.My normal bill was $229.95 per month and now with the new promos which also included 3 prime time channels(starz,showtime, Encore) my bill would be dropped to $171.99 per month and a $300 Visa gift card for getting a security system.

Next day I called Century Link because I noticed that my Primetime channels were not activated finally got through to the escalation team and spoke to their supervisor,in Wisconsin, Matt who informed me that there is no such order in place except for the new security system which would bring my bill up to $259.99.When I asked Matt to put this Brian on the phone to confirm our previous conversation he said that is not their protocol and refused to do so.When I asked him if he would honor the price quoted me by the company's representative he also refused when I asked to speak to his supervisor again he refused.

Century Link is the worst telephone company to do business with their customer service is atrocious