• Report: #756710

Complaint Review: century link

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  • Submitted: Tue, July 26, 2011
  • Updated: Tue, July 26, 2011

  • Reported By: Keith — CLERMONT Florida United States of America
century link
hwy 27 clermont, Florida United States of America

century link ripoff billing and guarantee clermont, Florida

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I was charged an early termination fee of $600 after 20 days of sucky Prism service. the picture popped, the internet popped, and the phone had a regular stream of telemarketers.
The 30 day guarantee promise was not honored.
the No Contract service was a scam.

the customer service team and the escalations team were rude, smug, arrogant, and combative.

They would cut me off in mid sentence. They have poor records of service requests. I was put on hold fo r30 minutes only to be disconnected. 
There is no reasonable or intelligent avenue to take a customer issue... just more of the same bs at every level.

Do not allow these crooks to provide service for you! There are cheaper and better options for phone, internet and television.

This report was posted on Ripoff Report on 07/26/2011 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/century-link/clermont-Florida-34711/century-link-ripoff-billing-and-guarantee-clermont-Florida-756710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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