- Report: #1028616
Report - Rebuttal - Arbitrate
Complaint Review: Century Link
Century Link100 Centurylink Dr Monroe, Louisiana United States of America
Century Link Broadbandnetworx Price does not reflect agreed upon proposal. Monroe, Louisiana
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So, I agreed to the terms and signed the agreement. A couple months went by and I noticed that my bill was not reflecting the agreed upon price. I am paying about $320-$350 per month. The representative at Broadbandnetworx has stopped answering or returning my calls. I do have an account rep at Centurylink that has been working on this for me. He is very polite, but has made absolutely no headway in correcting the charges.
I would like Centurylink to bill me the correct price going forward and credit me for the over-billed amount, or I would like to terminate my contract early so that I can find a more competitive communications provider. I do not think that I am being unreasonable. Any suggestions or help in this matter would be much appreciated.
This report was posted on Ripoff Report on 03/14/2013 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Century-Link/Monroe-Louisiana-71201/Century-Link-Broadbandnetworx-Price-does-not-reflect-agreed-upon-proposal-Monroe-Louisia-1028616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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