- Report: #1130202
Report - Rebuttal - Arbitrate
Complaint Review: Century Link
Century Link100 Century Tel Drive Monroe, Louisiana USA
Century Link United Telephone Company of New Jersey, Inc. DBA Century Link Referred my account to Collections Monroe Louisiana
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I had bundled my home phone and satellite together. I cancelled my home phone and was informed by Century Link to pay my satellite dish bill directly to the satellite dish company.
I paid the satellite dish company and after several months received a collection notice from Century Link saying I owed them the money because they also paid the bill to the satellite dish company.
I called the satellite dish company and explained the situation. I asked if my account was overpaid or double billed. I was informed no.
I called Century Linkand explained it to them, their response was since it was referred to a collection agency there was nothing they could do about it I had to deal with the collection agency directly. I know the collection agency is not going to listen to me as it is their job to collect money so I feel i am in a no win situation.
This report was posted on Ripoff Report on 03/12/2014 12:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Century-Link/Monroe-Louisiana-71203/Century-Link-United-Telephone-Company-of-New-Jersey-Inc-DBA-Century-Link-Referred-my-ac-1130202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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