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Report: #1158257

Complaint Review: CenturyLink - Nationwide

  • Submitted:
  • Updated:
  • Reported By: J. M. P. dba paperback exchange — salem Oregon
  • Author Not Confirmed What's this?
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  • CenturyLink Nationwide USA

CenturyLink Formerly qwest centurylink is causing my business to fail and I may end up in the psych ward nationwide Nationwide

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 I have had my business since 1/1/2012 and have used centurylink whole time paying approx. 115.00 per month which included phone, caller i.d, unlimited long distance and internet service. I have had no problem with them up until Dec, 2013. On sec 6, 2013 I had received a long distance disconnect notice (due 12/6/13) in the amount of 267.00 (I didn't realize at the time it was for long distance or I would have questioned the high amount since I was suppose to be getting unlimited long distance with my bundle). There was no way I could fork over this much money that day so I called to make arrangements to pay it 12/16/2013. I even received a confirmation letter thanking me for making arrangement. The letter said if I didn't pay by the date my services would be d/c edw/ no further notice. I paid it on time (I didn't even notice my long distance had been shut off since I don't make many long distance calls in my business ) and then it just so happened I tried making a long distance call on the someday as receiving my January, 2014 Bill. My bill was for 577.60 and I couldn't make a long distance call.

Ive been living a nightmare ever since not to mention I have made since Dec, 2013, payments of 267.60, (approx) 350.00, 210.00, 150.00, 100.00 & 100.00 only because I was bullied and threatened to lose all my services with them . I have had no internet service for over a month now and today I got a disconnect of internet service notice (due Mon 6/30/14 for 408.00. I have left out a lot of the details such as the several calls I made to them and the complete run around I am going through.I used to love to go open my used bookstore everyday but now I totally dread it and with the etectonics it was already beginning to suffer somewhat but it was making it. This week I finally talked to the PUC in town and it will be investigated, hopefully (I am so mentally exhausted from all this I have little faith). But I will need to call them Mon to inform them (PUC) of this bill I got today. Now its like deja vois because cone to find out I hadn't had long distance since Nov 1, 2013!?!?

This report was posted on Ripoff Report on 06/28/2014 09:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/centurylink/nationwide/centurylink-formerly-qwest-centurylink-is-causing-my-business-to-fail-and-i-may-end-up-i-1158257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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