- Report: #1098148
Report - Rebuttal - Arbitrate
Complaint Review: CenturyLink
CenturyLinkPO Box 2961 Phoenix, Arizona USA
CenturyLink LATE FEES ARE A STANDARD BUSINESS PRACTICE Las Vegas Nevada
*Consumer Comment: Let's see if I've got this right....
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CenturyLink bills have late fees on every bill whether you are late or not, even when you're balance forward is $0.00!! Not only that, on one bill my late fee is $5.00, a couple months later it's $10.00, and then it goes to $11.00. That is an awful lot of free revenue when they bill every customer $5.00 to $11.00 in standard late fees whether they are late or not.
I'm filing a complaint with the attorney general and encourage everyone else to as well. I have never seen a business with such shady business practices!! When you call them, every employee is extremely rude and is obvious that they could care less in making/keeping their customers happy. They must train on how to be rude!!
This report was posted on Ripoff Report on 11/09/2013 11:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/CenturyLink/Phoenix-Arizona-85062/CenturyLink-LATE-FEES-ARE-A-STANDARD-BUSINESS-PRACTICE-Las-Vegas-Nevada-1098148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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