- Report: #1144414
Report - Rebuttal - Arbitrate
Complaint Review: Certiport, Inc.
Certiport, Inc.Certiport Plaza, 1276 South 820 East, Suite 200 American Fork,, Utah USA
Certiport, Inc. www.measureup.com, www.certiport.com, www.certiport.org Ripoff exam study guide American Fork Utah
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Hello, I write this letter and hope that you can help me. I purchased a study guide from www.Measureup.com for a Microsoft exam. The exam name is 70-410. I purchase it because they says on the website: You will get better, fast, strong for the test. Before I purchase I had asked them if I didn't pass the exam can I get the refund. They send a link to me. The link said if you didn't pass twice , the refund will be processed. I think if I didn't pass it will be my problem of didn't study hard.
so I go ahead purchased it. After I get 70-410 questions I studied very hard and I did all kind practices to made sure that I can take test with no problem. I went to testing center at Prometric center in CO. on May,5.2014. When I start the test I was socking because the study questions are total different then actual exam questions. I didn't pass the test. so I get back to Measureup customer service to the manager and ask for the refund.
They argued that I need to take another test to get fail then they will give me $79 back. they said this is their policy. what is the gimmick? to take a test I have to pay another $150. what are they thinking? they provided wrong exam questions and want me fail twice. this wasn't my fault , this is the problem that they sale a fake exam questions. this is because they provided wrong exam questions. I hope you can help me to get my $79 back. I hope you can help me . Thanks, Julia
This report was posted on Ripoff Report on 05/06/2014 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Certiport-Inc/American-Fork-Utah-84003/Certiport-Inc-wwwmeasureupcom-wwwcertiportcom-wwwcertiportorg-Ripoff-exam-study-1144414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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